Hello these are ideas and my own Opinion!!
The way the old system of banning isn't a correct choice for classic period it consists of so many false bans and outrageous ban hours.
1.Have the admins look into the report and instead of just clicking the ban botton.
2.Hiring a new set of gp,I dont mean fire the old ones but hire a few new ones
3.Have a warning system because 99% of people don't get a warning for whatever they do but for hacking should be instant.
4.Have a staff to investigate the player,so many people file false reports
5.if u do get ban add a maximum of one month like era has done ive seen someone with 8000+hrs i think thats a bit extreme.
I notice alot of vet players getting ban for unknown reason it would seem graal loves getting rid of people who has spent some time on this game...all they can do is make new acc spend more money and adding t graal money books. Sorry about the mess im doing this on a phone and thx for reading