If you don't want to read this massive wall of text, scroll down the the bottom of the post.
Well, I'm not much of a Classic player. On Era, none of the staff members (I think) are allowed to set the "friends can only PM" option. Well, on Classic, let's say I needs staff members help. On Era, I PMed Tricxta asking, "Where is the Halloween shop?" and he gave a response immediately. But if I try to PM a staff member on Classic, oh looky! Friends can only PM! Thats great right? What I'm trying to say is, help the players! If Era staff members can endure the spam, I'm sure you guys could to! If a player has a question, answer it! Don't set Friends can only PM! That pisses the s**t out of me and it makes me want to smash the staff member in the face with a metal baseball bat. A lot of staff take this tag for granted and use it to give their friends special privileges. If staff members are supposed to be helpful and friendly, why do they block out any normal player's mean of communicating them? Thanks for reading, and I hope you'll heed my advice.
If you scrolled down, here: disable "PM from friends only". It pisses me off to no end and it makes the staff members look unhelpful.