Resolved, Thank you Layered.
I'm posting this here for a quick response due to the lack of response via email most of the time.
I logged in today to find my account's customs deleted.
(My well known Monkey head & the banana recolored backpack body.)
I am not sure why they were deleted, perhapse an accident?
They were transfered from my old account about two years ago.
I did not receive a refund, or any information as to why
Could anyone enlighten me of what might have happened?
I have had the same custom for almost 2 years.
Thanks.