I'm very unhappy with the service we're receiving from Fragnet and I know many of you guys are, too.
I think the main issue is that they're trying really hard to expand right now and it's just screwing everything up. They're expanding at the expense of their current customers (corporation) and it's just screwing up all the servers. It's all ridiculous, and they're "fabulous" customer support teams aren't helping me. (They're able to answer my tickets, but they aren't able to help solve my problems.)
That being said, here's my plan:
1) Demand Compensation
2) Find a new host
If anybody has suggestions for #2 please let me know.