[email protected] is the email for account support controlled by the PWA* (Bell, Gaberiel, and Tig). It is normally for issues that deal with any pc servers, and pc account support. You can contact stefan from the email (which Bell would forward the email to him) but it isn't the best email to contact out of the bunch.
*PWA stands for Player World Administration.
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They're very helpful and they know a lot, but they have to handle and process many e-mails and have lots to do so it can take a while, they're really a lost resort.