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Yes but I'm this case, it wasn't hos fair snake, I think a PRA or snk should do somethig about it though.
Sorry if yu find it offensive but have you recovered his account back?
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Regardless, if his password was gained so easily, clearly he hasn't managed his password correctly. Fortunatly his account wasn't merged anywhere else so most of his items have been kept.
Any droppables, as said are gone however.
Remember, change your passwords and keep them complex.