They're losing a lot of their good staff members and hiring new unqualified one's. They need to start considering hiring scripters with pay that can help out the server. The game has been going downhill lately. Many people are complaining about the lack of content on the game. If they want to make more money and get the players to stay they should really listen to what the players want. Quests, games, trade system, lowered prices, etc. This is just my opinion on what's going on right now.