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Search : Posts Made By : Jarace
Forum: Classic Future Improvements 01-22-2020
Replies: 1,229
Views: 255,058
Posted By Jarace
PM me your id from Feedback here on the forums or...

PM me your id from Feedback here on the forums or message my staff account in-game and I'll take a look at the broken head. It's possible someone refunded it for you but forgot to remove it, but...
Forum: Classic Future Improvements 11-21-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
Should be fixed now, thanks to Dusty! In the...

Should be fixed now, thanks to Dusty! In the future, anyone with this issue can contact me and I'll be able to help out.
Forum: Classic Future Improvements 09-30-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
It'll display that way, but the actual item works...

It'll display that way, but the actual item works correctly.
Forum: Classic Future Improvements 09-29-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
Not seeing any similar issues when I go on flash....

Not seeing any similar issues when I go on flash. Do they stick around after you refresh the page?

The only emoji daily reward I see is for October, so you won't be able to collect it until then....
Forum: Classic Future Improvements 09-28-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
If you were one of the people who collected this...

If you were one of the people who collected this while it was bugged, contact support and it will be manually added to you. It's been fixed for anyone who tries to collect it in the future.
Forum: Classic Future Improvements 09-26-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
It's showing rewards for the whole season, that's...

It's showing rewards for the whole season, that's why. The second VIP reward is this friday, so you have to claim that before you can claim the reward that requires you to claim both VIP rewards.
Forum: Classic Future Improvements 08-28-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
Do the buttons come back after you change levels...

Do the buttons come back after you change levels (enter/exit a building)?
Forum: Classic Future Improvements 08-27-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
That's balamb, but regardless - thanks for the...

That's balamb, but regardless - thanks for the report.
Forum: Classic Future Improvements 08-25-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
The text issue should be fixed now.

The text issue should be fixed now.
Forum: Classic Future Improvements 08-14-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
Couldn't replicate this. Are you still having...

Couldn't replicate this. Are you still having this issue?
Forum: Classic Future Improvements 07-12-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
The people who are experiencing missing items...

The people who are experiencing missing items should contact support.toonslab.com to have the items restored.
Forum: Classic Future Improvements 05-16-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
It was down for maintenance...

It was down for maintenance (https://www.facebook.com/graalonlineclassic/photos/a.118947434785870/3115658265114757/?type=3&theater), not just you.
Forum: Classic Future Improvements 05-13-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
I couldn't find anything else unfortunately,...

I couldn't find anything else unfortunately, you're welcome to try support.toonslab.com - they may be able to help better than I was.
Forum: Classic Future Improvements 05-11-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
What's the guild's name?

What's the guild's name?
Forum: Classic Future Improvements 05-10-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
Yeah, the dimensions and file size there sound...

Yeah, the dimensions and file size there sound fine. Maybe upload it to an image hosting site like imgur and try uploading it using the link via mobile?
Forum: Classic Future Improvements 05-10-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
I'd recommend checking these two things: -...

I'd recommend checking these two things:

- Make sure the file size does not exceed 128kb
- Ensure the file's dimensions are not too large or too small.

Usually I've seen that issue caused by...
Forum: Classic Future Improvements 05-01-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
You're still digging successfully, the spot...

You're still digging successfully, the spot doesn't show during the easter event. I think it's to prevent lag. He may just be digging in the wrong spot. It took me a while to find it, even with the...
Forum: Classic Future Improvements 03-15-2019
Replies: 1,229
Views: 255,058
Posted By Jarace
He's the only Jarod that comes up (I have the...

He's the only Jarod that comes up (I have the same issue). Unfortunately, adding and removing them didn't seem to do it for me, hopefully you'll have more luck.
Forum: Classic Future Improvements 08-27-2018
Replies: 1,229
Views: 255,058
Posted By Jarace
Is this still happening?

Is this still happening?
Forum: Classic Future Improvements 08-19-2018
Replies: 1,229
Views: 255,058
Posted By Jarace
Got it, but I'd recommend messaging me privately...

Got it, but I'd recommend messaging me privately in-game or on the forums so this thread doesn't get cluttered with a ton of posts about the same issue.
Forum: Classic Future Improvements 08-19-2018
Replies: 1,229
Views: 255,058
Posted By Jarace
The same glitch is mentioned here...

The same glitch is mentioned here (https://www.graalians.com/forums/showthread.php?t=40188), there's also a screenshot where Dusty explains a little of what is going on.

As I said in the linked...
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