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-   -   Admins (https://www.graalians.com/forums/showthread.php?t=415)

Blink182 09-05-2011 10:29 PM

Admins
 
I'v taken a notice on something about admin(s). Some answer questions, others ignore completely. Admins are supposed to help? I even see some admins with "pm me your questions" or something like that and yet you ask something serious and they dont answer. It makes me mad.

PerfectDark 09-05-2011 10:43 PM

Well think about this, Iphone Staff Members are often flooded with tons of pms with questions...

Blink182 09-05-2011 11:13 PM

Not all. I see them moving around chatting right after i pm. Admins that arnt on admin accs that is. Kilik for example

0PiX0 09-05-2011 11:20 PM

If some staff members don't want to answer serious questions, you could try emailing [email protected] about it.
I'd like it if a support ticket system was scripted into the game though. That could be beneficial for everyone. Staff would receive less pm's regarding support issues. Players would be able track the status of all their tickets.

Jagger 09-05-2011 11:25 PM

it just depends on what you asked them.

Blink182 09-05-2011 11:27 PM

No it dosnt. I asked the same thing to zovers as i did to kilik and zovers answerd and kilik didnt. It was serious. I asked about transfering. Zovers is knewer than kilik also.

Jagger 09-05-2011 11:31 PM

honestly kilik is a douche to me.. idk this just doesnt seem like a big deal. but yeah if someone says they will answer pms, then pm them. if it doesnt say it on their player acc, dont pm that acc cuz they dont wana be bothered off-duty

Swift 09-06-2011 12:01 AM

I'll make a wee little list of admins who will answer you for iClassic.
iPikachu
Florida
iArtist
Elly
Vyse
Fireenn.

This is from personal experience.

Blink182 09-06-2011 12:11 AM

@swift, thats true

callimuc 09-06-2011 02:14 AM

Archon also helps a lot.

Blink182 09-06-2011 04:30 AM

Archon?

callimuc 09-06-2011 04:32 AM

Quote:

Posted by Blink182 (Post 6291)
Archon?

Archon Blackheart (Cruxis Evolution)

Twinny 09-06-2011 05:24 AM

Popular staff seem to get a message every 2 seconds which can make it rather difficult to weed through the spam. Especially if you get queries like i do,

"Twinny." <- in case I forgot my name?
"OMG HELP" <- Auto-assume it's about someone 'stealing gralats' -_-
"Hi can you help me?"
"Umm I have issues?"
"Hi can i ask a question?" <- don't they realise this is a question?

For the few who do ask a query, 9/10 it's a non-question or something thats answered in 5 other places. I don't even receive all that messages so it must be hard for the popular ones.

It's best to use [email protected] so we can track your issue and it won't be affected by idling out / going offline. Any queries regarding transfers should go straight to [email protected]

Dusty 09-06-2011 05:28 AM

Don't forget the most important question of all:
http://dustyshouri.dreamhosters.com/...noobsig_25.png

DarkKnight 09-06-2011 05:31 AM

Or people advertising they're offmap lol


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