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-   -   Took me money :( (https://www.graalians.com/forums/showthread.php?t=37486)

Jjj'Chronos 12-11-2016 04:50 PM

Took me money :(
 
Bought 2500g didnt get it. And I'm not even going to bother with ToonSlab because they took 2.99 from me, so I here. :( someone please help.

**Edit** It glitched out and now I bought 5000g with one dollar. Fix pls?

Areo 12-11-2016 04:51 PM

If you don't bother toonslab you won't get your money back(or you could request the App Store give you a refund). I would just bother toonslab and show you purchased the gralats. Good luck!

Admiral 12-11-2016 04:53 PM

You won't bother with Toonslab? The company your money went to?

Eugeen 12-11-2016 05:15 PM

Just submit a ticket to toonslab with the purchase receipt.
If you can't do that then why are you even spending money on mobile games in the first place

Yog 12-11-2016 05:45 PM

Quote:

Posted by Areo (Post 747502)
If you don't bother toonslab you won't get your money back(or you could request the App Store give you a refund). I would just bother toonslab and show you purchased the gralats. Good luck!

I found it a lot faster to request the refund through Google and rebuy the Gralats once, since toonslab kept asking for me to attach the receipt, which I did, multiple times.

Jjj'Chronos 12-11-2016 11:54 PM

Quote:

Posted by Eugeen (Post 747513)
Just submit a ticket to toonslab with the purchase receipt.
If you can't do that then why are you even spending money on mobile games in the first place

But I did this same exact thing last year and nothing happened. I should've reported it to the app store myself.

Sies 12-12-2016 04:01 AM

you bought 5000g with one dollar.. so what? be happy ;) 5000 is better than 2500 right?

Alex R 12-12-2016 07:16 AM

I think toonslab is better now but for the majority of the year if you had a problem your pretty much screwed , I've sent my receipt in with a detailed explanation and I'm yet to receive my gralats. It was the first ever pack I bought at well (never again) Just farm or something don't bother buying packs

Cero 12-12-2016 08:43 AM

i prefer the old toonslab. Unlike now, it barely replies

Eugeen 12-12-2016 06:45 PM

Whenever someone claims Toonslab to not reply I just assume they lack the ability to write a valid ticket in a mature manner


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