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-   -   Who answers toonslab support tickets? (https://www.graalians.com/forums/showthread.php?t=33710)

Gitaz 01-18-2016 04:22 PM

Who answers toonslab support tickets?
 
Yeah basically title: Because at the moment, everytime you need assistance you always get the same copied and pasted answer. :(

Ash Ketchum 01-18-2016 04:28 PM

Stop spamming toonslab. If you've been denied the first time, every other time will be the same

Gitaz 01-18-2016 04:31 PM

Quote:

Posted by Ash Ketchum (Post 662242)
Stop spamming toonslab. If you've been denied the first time, every other time will be the same

Eyy I'm not spamming them, I'm waiting for a reply (my first ticket in a long time) and I was wondering who answered the questions. Is it normal GPs or is it more high-staff?

Ash Ketchum 01-18-2016 04:34 PM

Quote:

Posted by Gitaz (Post 662243)
Eyy I'm not spamming them, I'm waiting for a reply (my first ticket in a long time) and I was wondering who answered the questions. Is it normal GPs or is it more high-staff?

A higher staff. Pretty sure its the only place that don't let twelve year olds rule

Albie 01-18-2016 08:10 PM

****ing ******s do

my ticket about evidence got deleted, pretty sure because it had just points that they couldn't defend against.

Yog 01-18-2016 08:19 PM

albie duz

Colin 01-18-2016 08:25 PM

Quote:

Posted by Albie (Post 662341)
****ing ******s do

my ticket about evidence got deleted, pretty sure because it had just points that they couldn't defend against.

or because you did it, they know you did it, and they aren't going to waste time listening to you try and say you didn't do it

if you compare the people who complain about toonslab vs the people who don't you can easily tell why those who don't complain actually get good support and those who complain don't, there's more to the problem than just toonslab.

also, what is so wrong with having replies that might be copy/pasted? you do know that's pretty much how any customer support works, right? the replies they give are easy to understand and explains things, they deal with a lot of support tickets they don't have time to sit there and type out long replies.

Gitaz 01-18-2016 08:36 PM

Quote:

Posted by Colin (Post 662347)
or because you did it, they know you did it, and they aren't going to waste time listening to you try and say you didn't do it

if you compare the people who complain about toonslab vs the people who don't you can easily tell why those who don't complain actually get good support and those who complain don't, there's more to the problem than just toonslab.

also, what is so wrong with having replies that might be copy/pasted? you do know that's pretty much how any customer support works, right? the replies they give are easy to understand and explains things, they deal with a lot of support tickets they don't have time to sit there and type out long replies.

Could the moderator please delete this post? oh yeahh waitt....

On a serious note, you know it, i know it, everyone knows that toonslab is garbage. Of course you would never say it because ur too busy kissing Rufus' ass.

Aguzo 01-18-2016 08:36 PM

Hey I know you are super special to us, that's why this reply is very different, just for you.

It looks like your ban will not be lifted, but we might be able to change that if you invite me out lunch at Panera Bread.

Ash Ketchum 01-18-2016 08:38 PM

Quote:

Posted by Gitaz (Post 662350)
Could the moderator please delete this post? oh yeahh waitt....

On a serious note, you know it, i know it, everyone knows that toonslab is garbage. Of course you would never say it because ur too busy kissing Rufus' ass.

>_>

Gitaz 01-18-2016 08:51 PM

Quote:

Posted by Aguzo (Post 662351)
Hey I know you are super special to us, that's why this reply is very different, just for you.

It looks like your ban will not be lifted, but we might be able to change that if you invite me out lunch at Panera Bread.

No, I'm just waiting for a response.

Quote:

Posted by Ash Ketchum (Post 662354)
>_>

<_<

Admiral 01-18-2016 08:54 PM

Higher ups I think
I'm pretty sure that 99% of the time the ones that do get banned were banned for a good reason
but what do I know I work for the server so my post is obv bias, right? right??

Albie 01-18-2016 10:43 PM

I wasn't even asking to be unbanned, mostly asking for evidence to be provided but noo.
On a side note, in the past few days so many people have been banned lol

CM 01-18-2016 10:46 PM

Quote:

Posted by Albie (Post 662407)
I wasn't even asking to be unbanned, mostly asking for evidence to be provided but noo.
On a side note, in the past few days so many people have been banned lol

Wait wait wait. You wanted evidence for something you know you already did...?

Ivy 01-18-2016 10:57 PM

Here we go


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