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-   -   Email deletion (https://www.graalians.com/forums/showthread.php?t=33417)

Tyree 01-05-2016 04:06 PM

Email deletion
 
Sorry to spam threads, but i recently had a thread about an email identification problem. can read it here:
http://www.graalians.com/forums/showthread.php?t=33385

But i have contacted the people of Toonslab, and they have replied with "No" (in more detail of course)
but my question is (as i am banned i cannot contact staff in game) if my email is deleted, can i still be able to use my account? as i am not sure if i will be able to have access to it.

Thanks, Tyree.

Eugeen 01-05-2016 04:12 PM

Email toonslab again with your story and proof on what is happening

Tyree 01-05-2016 04:14 PM

Quote:

Posted by iBubble (Post 656558)
Email toonslab again with your story and proof on what is happening

I did, they said this:

Quote:

Posted by ToonSlab
"We will not be able to make any e-mail changes or transfers.

You will need to have access to the e-mail address associated with the Graal account if you would like to continue to use it.

Graal staff cannot help you gain or regain access to your e-mail account, so you will need to contact your e-mail provider."

Which helps me how? I understand that i cannot change email but if my email account is deleted, can i still log on?

Eugeen 01-05-2016 04:19 PM

Quote:

Posted by Tyree (Post 656559)
I did, they said this:



Which helps me how? I understand that i cannot change email but if my email account is deleted, can i still log on?

You can still log on as long as you already have an allowed device.
I suggest contacting the email service to fix this

Tyree 01-05-2016 04:50 PM

ah, i have contacted them, and they said that they cannot do anything about it.

Hopefully what you said is true, that i will have access if my device is allowed. Thanks.

Tenchu 01-05-2016 04:52 PM

o and it's ToonsLab I hear... not ToonSlab

Kenovogun 01-05-2016 05:17 PM

They can they're just too lazy to deal with it. Trust me they can. I know of players who have asked for email transfers and they got it. That was a while ago though.

Yog 01-05-2016 05:20 PM

It's to prevent the trading of accounts, which I agree shouldn't be allowed. But I also don't see why we have to suffer :l

Tyree 01-05-2016 05:23 PM

well i guess then i can't play classic lol, 6 years wasted :/


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