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-   -   Information Kiosk (https://www.graalians.com/forums/showthread.php?t=29216)

Fanta 06-08-2015 06:55 PM

Information Kiosk
 
Yo,


where da staff list @ in da Information Kiosk?

thx guys

pcout

Vicipower 06-08-2015 06:56 PM

They removed it bcuz too many Players were annoying the staff with their useless questions

haha "useless", but no I mean must have been annoying with 3k Players online.

Zetectic 06-08-2015 06:56 PM

they removed it cus they find it unnecessary. thats far as i know.

Fanta 06-08-2015 07:05 PM

Bull****.
Why is it unfair? If I want to know who is staff , than I want to know who is doing a good or bad job.(or who banned me)

So readd the Staff List please.

David 06-08-2015 07:11 PM

I agree the staff list should be publicly available.

Fanta 06-08-2015 07:13 PM

Same thing when a gfx publishes a new hat, credit goes to him. Same as credit goes to a GP doing a good or bad job.

Colin 06-08-2015 07:19 PM

Quote:

Posted by Bigfoot (Post 543898)
The whole reason we got rid of the contact sign is it directly praised the staff and condoned them for their work publicly. This is becoming a trend in Classic and we felt it fit that staff should work out of charity without public recognition. There is no incentive for being staff and the new trend became a way to announce their patronage instead of moderating/producing without incentive or direct recognition from players (in negative in a way of getting boosted attention.) And now we're implying an indirect supportive connotation for people to use our email system for their inquires because most players contacted us directly which kind of screwed our system a bit because the people messaging our staff would get instant priority over the people spending time emailing Toonslab which has always been unfair. What we're trying to implement now is a balanced enforcement of our resources so that everyone has the same equal advantage i.e our major ramifications should desolate all inequality whether it'd be unfair priority over reports/ban appeals or staff getting a recognition that implies a greater importance or their greater influence over players.
After all, staff are as much a player as you are, and we're not going to make a sign dedicated to every Unidentified Account that is created.


This

Fanta 06-08-2015 07:24 PM

Quote:

Posted by Colin (Post 577479)
This

Nah, doesn't really clear my question. If I have a problem , or if I had one I always pmd staffs , some replied send an email. Well, I sent one.

That's bs what bigfoot is saying , people praise him for his reason , I don't.
I still stick to this : Staff list should be re - added...

David 06-08-2015 07:33 PM

If you're willing to make something and put it on the server, your work is (obviously) open to criticism/praise. You should be mentally equipped to deal with a bunch of 14 year olds calling your hat "****" if you're an Admin. Sounds to me like they're just annoyed of answering questions over and over again. It's not like they consistently check the report/feedback logs anyways, since most of the problems (speed hackers/glitches/cheaters) go unnoticed.

Admiral 06-08-2015 07:44 PM

Quote:

Posted by David (Post 577484)
If you're willing to make something and put it on the server, your work is (obviously) open to criticism/praise. You should be mentally equipped to deal with a bunch of 14 year olds calling your hat "****" if you're an Admin. Sounds to me like they're just annoyed of answering questions over and over again. It's not like they consistently check the report/feedback logs anyways, since most of the problems (speed hackers/glitches/cheaters) go unnoticed.

None of the graphics team take it to heart the response from the players about the content that is produced. While we always aimed to improve, we're pretty used to GST hats being **** and how old hats were better and ya

As for GPs, they shouldn't really have to explain to the players who ask them directly why they/their friend have been banned, that is an issue like many that should be sorted out with the higher ups through email, so ya ur right, it probably is annoying

the speedhacking thing well, either nobody is online or its out of the GPs power. I'm not suggesting the GPs don't even bother, but im pretty sure those who do speedhack/cheat/whatever know how to ban evade hence why they don't look like theyve been banned in the first place

TD* 06-08-2015 08:42 PM

Pros of having a publicly available GP list:
-Players can easily search someone knowledgeable of the game for their questions.

Cons of having a publicly available GP list:
-Spam sent to GPs: Messages like "Hi", "What's up", "Can you host events" etc. These distract GPs from their more serious tasks. PM messages should be the last thing they check after reports, uploads and feedback.

-Creates the illusion that certain players are more powerful than others.

-Staff can easily be harassed. There's a notable history of players verbally assaulting staff members. Removing the list does not prevent so but dramatically it. Newer staff members have also been victims of hacking attempts. The transition from player to staff member should not be too over-encumbering and having them change the password of all their accounts, set up a proxy,etc is not an experience they should be forced to do.

-Hackers, sexual predators, etc can add the entire GP force to their friend list. They are much more prone to their misbehaviour when they know that no one is online to stop them.



And this paragraph is for those who want a staff board so they know who to criticize for their work.
A GP member's performance cannot be judged by a player. Their warn/ban history is not disclosed to the public. Moreover they are 99.9% stealthed. Figuring out who banned who is purely speculative and having a board narrow it down to 20+ names won't help you.

Red 06-08-2015 08:44 PM

Quote:

Posted by TD* (Post 577501)
Pros of having a publicly available GP list:
-Players can easily search someone knowledgeable of the game for their questions.

Cons of having a publicly available GP list:
-Spam sent to GPs: Messages like "Hi", "What's up", "Can you host events" etc. These distract GP's from their more serious tasks. PM messages should be the last thing they check after reports, uploads and feedback.

-Creates the illusion that certain players are more powerful than others.

-Staff can easily be harassed. There's a notable history of players verbally assaulting staff members. Removing the list does not prevent so but dramatically it. Newer staff members have also been victims of hacking attempts. The transition from player to staff member should not be too over-encumbering and having them change the password of all their accounts, set up a proxy,etc is not an experience they should be forced to do.

-Hackers, sexual predators, etc can add the entire GP force to their friend list. They are much more prone to their misbehaviour when they know that no one is online to stop them.



And this paragraph is for those who want a staff board so they know who to criticize for their work.
A GP member's performance cannot be judged by a player. Their warn/ban history is not disclosed to the public. Moreover they are 99.9% stealthed. Figuring out who banned who is purely speculative and having a board narrow it down to 20+ names won't help you.

Wait...GP's have serious tasks?! WHAT!

Bryan* 06-08-2015 09:05 PM

I think it was answered in previous threads, I believe it was about popularity or fame something like that. Better to keep the GP's anonymous to avoid harassment, spam, etc.

But in my opinion, at least keep a Staff Board like how every damn game has one.

Mount 06-08-2015 11:03 PM

Another negative is that; when a staff is fired, they would be removed from the staff board. One week you'll see them on the staff board and another week you'll see them off. It's embarrassing and people notice. It's a mild form of public ridicule and the players shouldn't be allowed to see who gets fired. It creates gossip and ****. That's just ONE of the many reasons why it's not there. It's not coming back either.

To be very professional, we're trying to at least have confidentiality like other jobs. Would you want 3000 people online to know you were fired? Didn't think so.

Graal Man 06-08-2015 11:43 PM

Quote:

Posted by Bigfoot (Post 577538)
Another negative is that; when a staff is fired, they would be removed from the staff board. One week you'll see them on the staff board and another week you'll see them off. It's embarrassing and people notice. It's a mild form of public ridicule and the players shouldn't be allowed to see who gets fired. It creates gossip and ****. That's just ONE of the many reasons why it's not there. It's not coming back either.

To be very professional, we're trying to at least have confidentiality like other jobs. Would you want 3000 people online to know you were fired? Didn't think so.

Then they shouldn't have volunteered for the job. It's a mmorpg for god sakes, there's going to be drama/gossip whether you like it or not, and there's no way to prevent it either.


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