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-   -   Graal vs Customers (https://www.graalians.com/forums/showthread.php?t=27862)

Demrow 03-15-2015 02:26 AM

Graal vs Customers
 
Hey guys,
I was recently banned for 300 hours for having in my profile "give Graal one star if you're tired of server lag and find the game unplayable" they deemed this "inappropriate behavior". A couple days later a thread titled "give graal one star" on here which is independent from the game was deleted and my ban was increased to 2500 hours. Whether you agree with my criticism of Graal or not these staff and owners continue to violate our rights especially our freedom of speech. Products every day are criticized, reviewed, and tested resulting in both positive and negative feedback without retaliation or punishment. So why Graal? Why are these staff and owners so insecure with their game? Why are dishing out ludacris bans against people who speak out about the game. I never forced anyone to write or rate the game poorly. If they were experiencing lag or delay I simply reminded them if you're not happy with the product that rating and reviewing might grab their attention. I wanted to share this because I see it as a gross injustice and something more people should stand up against.

Colin 03-15-2015 02:52 AM

Honestly dude stop posting threads

if it is so bad just quit already yo

Demrow 03-15-2015 03:10 AM

Thanks for you comment Colin, If I were Graal Staff I'd have it deleted and ban you for life.

Quit reading every thread or block me is also an option.

Dark Ice Cream 03-15-2015 03:38 AM

They have the right to punish you if you acted any rebellious act to a product. Like, would they keep you just by proclaiming "Give Graal One Star if you hate the server lag!"

Have common sense. Why would they keep you if you would just let their server go down? Obviously, the result is negative so they will kick you out for sure 101%.

Criticizing in that way is NOT JUST. Its not even called criticizing, its called rebelling. You can just suggest not by bringing down a server. Really.. if you hate the server, JUST LEAVE IT ALONE. They aren't forcing you to play.

Colin 03-15-2015 03:40 AM

Quote:

Posted by Dark Ice Cream (Post 547207)
They have the right to punish you if you acted any rebellious act to a product. Like, would they keep you just by proclaiming "Give Graal One Star if you hate the server lag!"

Have common sense. Why would they keep you if you would just let their server go down? Obviously, the result is negative so they will kick you out for sure 101%.

Criticizing in that way is NOT JUST. Its not even called criticizing, its called rebelling. You can just suggest not by bringing down a server. Really.. if you hate the server, JUST LEAVE IT ALONE. They aren't forcing you to play.

Our specimen has no idea how to survive in the real word he needs Graal in his life that is why he fights so hard to make it better.

Which obviously is not going to work so him bantering is useless, but it's probably because it's the only game his guild SLX can do somewhat good at.

Me bashing on him like that even though I know it won't do anything and he won't care is the equivalent of what he is attempting with Graal.

Zetectic 03-15-2015 05:05 AM


If you don't see me in the future...
I'm probably banned lol
Stay strong guys!!

Ph8 03-15-2015 05:25 AM

Quote:

Posted by Demrow (Post 547193)
...violate our rights especially our freedom of speech.

You don't have freedom of speech in an online game.

Quote:

Posted by Graal's TOS
Any GraalOnline administrator and LINUX Cyberjoueurs reserves the right to determine, in its sole discretion, what constitutes generally accepted standards of online behavior and may, without notice and at any time, suspend or terminate your access to the Graal Online System. LINUX Cyberjoueurs does not warrant or guarantee that the Graal Services and Information and the functions or services performed by the administration team will be uninterrupted or error-free.

Graal Online administrators and LINUX Cyberjoueurs reserves the right, but does not assume the responsibility, to restrict conduct which any Graal Online administrator administrator or LINUX Cyberjoueurs himself deems in its discretion to be harmful to individual users, damaging to the communities which use the Graal Online System...

And so they're within their rights to ban you for pretty much whatever, as you've technically legally agreed to the above.

That said, it's sad that you actually got banned for what you did. It shows, at the least, that whoever banned you realizes that your concerns are valid enough that people might listen to you and rate the game 1 star.

MattKan 03-15-2015 05:42 AM

Tbh ban everybody. Find excuses and ban the crap out of the server. It's the only way to fix the lag.

Ghettoicedtea 03-15-2015 05:46 AM

Technicaly they are outtabounds if its saying something here. Since this is not affiliated with graal and this is fanmade website, graal has 0 rights to come on Here and punish players for doing something illegal on a graal offical website but is legal here. Think of it as US during prohibition. Basically you cant drink in the us because its illegal. But you can go to mexico where it is legal and drink away and america cant do **** because they allow it there.

Actually i dont know if iclassic applies here since this is offical iclassic site. But for anyother server you should be fine.

Fulgore 03-15-2015 05:48 AM

Ph8 is right, they technically can do what they've done to you. That said, I'm glad to know that you aren't giving up.

Demrow 03-15-2015 06:19 AM

Quote:

Posted by Zetectic (Post 547227)

If you don't see me in the future...
I'm probably banned lol
Stay strong guys!!

Haha that's awesome Zet. Great job.

Reno 03-15-2015 09:45 AM

Quote:

Posted by Demrow (Post 547193)
Hey guys,
I was recently banned for 300 hours for having in my profile "give Graal one star if you're tired of server lag" they deemed this "inappropriate behavior". A couple days later a thread titled "give graal one star" on here which is independent from the game was deleted and my ban was increased to 2500 hours. Whether you agree with my criticism of Graal or not these staff and owners continue to violate our rights especially our freedom of speech. Products every day are criticized, reviewed, and tested resulting in both positive and negative feedback without retaliation or punishment. So why Graal? Why are these staff and owners so insecure with their game? Why are dishing out ludacris bans against people who speak out about the game. I never forced anyone to write or rate the game poorly. If they were experiencing lag or delay I simply reminded them if you're not happy with the product that rating and reviewing might grab their attention. I wanted to share this because I see it as a gross injustice and something more people should stand up against.

You should not have been banned for this. I would take it up with the Manager of the server or the relevant person.

I myself have given a Graal server a 1 star rating and I've had players tell me they would do the same because I haven't helped them as they would like on Era.

It's not the job of any Graal staff to reject and control actions of free speech that do not break the Graalonline rules. Rating a server badly is not against our rules.

Dark Ice Cream 03-15-2015 12:04 PM

He was banned for telling everyone to rate Graal 1 Star just because of a Server Lag... Only obnoxious people would do that.

MysticalDragon 03-15-2015 12:57 PM

Quote:

Posted by Zetectic (Post 547227)

If you don't see me in the future...
I'm probably banned lol
Stay strong guys!!

This video really doesn't prove anything and those servers are not even comparable. Their is alot of factors that come into play. How well the server is coded? How many players are actively playing?How badly your connection is? How many systems are running in the background? Alot of people i see are blaming graal when in all reality i would say that 70% is from bad coding or non thought-out timeouts and that other 30% would be from the massive playerbase. UN has the worst coding on graal i have ever seen. iclassic had stefan which is also a terrible coder but since then seems like stefan is gone anyways.

I don't agree you should of got banned for this post but did you really get banned from this post? Of course not. I don't know the reason why you was banned but i can certainly tell from your created threads. You was creating a status "IN GAME", saying to rate graal a 1 star. Firstly let players rate the game how they feel it should be rated without a flamming angry person trying to coherse the rating you deem fit (this is why you probably got banned, not for creating a thread). Some people say the servers don't lag? Some people actually enjoy the game. When your trying to rate the gane a 1 star your doing more damage then good. This could possible lead people to opt out of downloading the game, diminishing its player base. Then you would only be left to play with the lonely npcserver,

Wushen 03-15-2015 02:00 PM

Quote:

Posted by Demrow (Post 547193)
Products every day are criticized, reviewed, and tested resulting in both positive and negative feedback without retaliation or punishment. So why Graal? Why are these staff and owners so insecure with their game? .

Its a chip on their shoulders and you touched a tender spot therefore you must be taken care of.

I can understand completely why Graal would ban you for that given the long history of terrible service and admins since the beginning. But believe it or not i actually feel the admins now are actually way better then what it was more than 10 years ago. Although still abit of that 'stink', ie: admins acting emotionally and unprofessionally, from the past is still lingering.

What i cannot understand is why are there players acting up and being defensive when someone talks about bad service from graal? Are these people fanboys? Or did graal pay them gralats? Whatever the reason is i dont understand why.

Wouldnt it be better if we players do something together similar to what Demrow is doing to pressure the management and 'motivate' them to do better so life will be better for everyone playing and paying for the game?

This way its good for the graalian management because their game will get better and more players and $$$, players become happier because they know their concerns are being taken care of. Fanboys will be happy too because more people like their game. Triple win situation.


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