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-   -   Bug Reporting [2016-20XX] (https://www.graalians.com/forums/showthread.php?t=34341)

Dusty 02-20-2016 06:04 PM

Bug Reporting [2016-20XX]
 
Report your bugs here!



Found a bug? Let's try to keep it contained within this thread instead of making individual threads about every bug.

----------


What to post here?

Bugs! As detailed as possible. If there are steps that you can do to make the bug occur list those steps. The better chance the staff can recreate the bug themselves the more likely it can be fixed.

What NOT to post here?

Suggestions! This is for reporting bugs not ideas. Keep the thread clean and keep it strictly related to bugs. The cleaner the thread the easier it will be to find and fix bugs rather than sorting through tons of unrelated posts.

Abusable bugs! Try not to post about bugs that other players can abuse, and instead PM these bugs directly to a moderator or staff of the game. The less players know about a bug that can be abused, the better. Examples would be a bug that lets you buy an item twice and only paying once.

----------

The old thread will be retired and locked in favor of starting an annual thread.

Thallen 02-20-2016 06:07 PM

Currently a problem affecting only PC players that causes a lagout then disconnect, iDevice users aren't affected, not sure about Android
Not sure what triggers it, many say it started happening 2-3 weeks ago

Josh-Kun 02-20-2016 06:09 PM

If you keep the furniture window open when you exit your house it remains and it cannot be closed unless you close your game and re log.

Aguzo 02-20-2016 06:33 PM

Quote:

Posted by Thallen (Post 675980)
Currently a problem affecting only PC players that causes a lagout then disconnect, iDevice users aren't affected, not sure about Android
Not sure what triggers it, many say it started happening 2-3 weeks ago

When the lag spikes up suddenly, that's what d/c PC players, while idev can handle it. My guess.

Brett 02-20-2016 11:03 PM

Whistle GST item sound doesn't work for PC

Ash Ketchum 02-21-2016 01:38 AM

damaging players while sparring causes AP loss

Saber Alumba 02-21-2016 02:56 AM

Not sure if the report button is working ( being serious here ) because I have reported countless acts of speed hacking , ban evading and glitching. Sat there for a good 30 mins and seen no result of my report.

4-Lom 02-21-2016 06:27 AM

Quote:

Posted by Brett (Post 676108)
Whistle GST item sound doesn't work for PC

Flute from Snowtunes, the music tiles also don't work on pc. Piano does, though?


Also, regarding that editor view thing for house design:


1.) Enter House
2.) Activate editor view (disabling sword, inventory items, grab, other npc interactions)
3.) leave house
4.) Enter a new area
5.) Often buttons/interactions are still disabled.
6.) Sometimes returning to house and toggling editor view on/off fixes it.
7.) Sometimes re-log is required.

And the good old 'sword swing in non-pk areas' thing that happens when you tap a dialogue button or press enter in a message. That is annoying.

Quote:

Posted by Saber Alumba (Post 676200)
Not sure if the report button is working ( being serious here ) because I have reported countless acts of speed hacking , ban evading and glitching. Sat there for a good 30 mins and seen no result of my report.

An admin has to be online at the same time, and speed hacking/ban evasion is not always detectable/ban worthy to every admin.

Heeble 02-21-2016 11:05 AM

The RPS NPC, Jeff Knight, Sardon's Tower is able to start a game of RPS but when a player chooses their move after a few seconds the match ends. You don't lose any gralats, it's like the NPC is forfeiting.

Ivy 02-21-2016 05:39 PM

Quote:

Posted by 4-Lom (Post 676236)
Flute from Snowtunes, the music tiles also don't work on pc. Piano does, though?


Also, regarding that editor view thing for house design:


1.) Enter House
2.) Activate editor view (disabling sword, inventory items, grab, other npc interactions)
3.) leave house
4.) Enter a new area
5.) Often buttons/interactions are still disabled.
6.) Sometimes returning to house and toggling editor view on/off fixes it.
7.) Sometimes re-log is required.

And the good old 'sword swing in non-pk areas' thing that happens when you tap a dialogue button or press enter in a message. That is annoying.

An admin has to be online at the same time, and speed hacking/ban evasion is not always detectable/ban worthy to every admin.

These are by far my biggest pet peeves, thanks for shedding some light on them

Vendetta 02-21-2016 07:07 PM

If you drag the screen then open the quick-access menu the player moves with the screen (clientside only).

https://media.giphy.com/media/pAzYCjTFRni48/giphy.gif

Cutieno 02-21-2016 07:07 PM

On IOS the music doesn't work properly, for example: I can enter a house and it has a radio either the music goes away completely, and some of the music on the radios don't work my game will stop playing the music, I don't know if this is only for me. The IOS version also doesn't have the newer sound track, this is something minor but I like listening from the music on graal from time to time. I'm using my iPhone 6s I don't know if this is a glitch only on my IOS, but I thought I'd mention it

Ivy 02-21-2016 07:28 PM

Ever since I got a new iPhone, unfortunately my music boxes don't work at all. Please fix this soon

Aguzo 02-21-2016 11:21 PM

Quote:

Posted by Vendetta (Post 676380)
If you drag the screen then open the quick-access menu the player moves with the screen (clientside only).

https://media.giphy.com/media/pAzYCjTFRni48/giphy.gif

... And I got on, thinking I would be able to drag myself around.

Nope.
This doesn't look like a bug.

Vendetta 02-21-2016 11:56 PM

Quote:

Posted by Aguzo (Post 676475)
... And I got on, thinking I would be able to drag myself around.

Nope.
This doesn't look like a bug.

Quote:

Posted by Vendetta (Post 676380)
(clientside only).

Even if it's only minor and doesn't affect gameplay it's not intentional so is still a bug. I'm just reporting it, not saying it needs to be fixed.

LiA 02-22-2016 03:51 PM

I know this isn't really considered a problem but the AP system seems glitchy. Like I'll be at 45 AP, and then it'll jump fast to 46 AP & continue onto 47 AP in a span of seconds. It was higher AP #'s that was doing that also. Not sure if something got changed with the script but just thought I'd bring it up.

4-Lom 02-22-2016 05:22 PM

Quote:

Posted by LiA (Post 676751)
I know this isn't really considered a problem but the AP system seems glitchy. Like I'll be at 45 AP, and then it'll jump fast to 46 AP & continue onto 47 AP in a span of seconds. It was higher AP #'s that was doing that also. Not sure if something got changed with the script but just thought I'd bring it up.

Sometimes when I sign off and sign in again, it's changed on me too. Like 10 or 20 points below 100 for some reason.

Sir 02-22-2016 08:30 PM

when locking gralats, the old gralat skin shows up in the message saying that it has been locked/ unlocked.

4-Lom 02-23-2016 01:49 AM

Quote:

Posted by Sir (Post 676850)
when locking gralats, the old gralat skin shows up in the message saying that it has been locked/ unlocked.

Same when getting a gralat from diving.

Hails 02-23-2016 02:03 AM

Uploading guild pictures hardly ever woks for me anymore. Every other time I'll attempt to upload one a white bar will appear at the top of my screen, but not my photo library. It takes a restart to make it disappear. Other times it'll straight up just say failed (lag issues?).

Red 02-23-2016 02:20 AM

Dusty you ignored me on the other thread now answer me here!

"Originally Posted by OG View Post
This hasn't been posted here before and its been happening for a while.
Using any 2 player mount turns your normal mount if equipped into the stock brown horse, I do not own the stock brown horse and I still receive it equipped and fully usable.
Reproducible using any 2p mount and any mount.
100% success rate in redoing the bug."

https://gyazo.com/404fdb1ed4771c683680c2eca75faed9.gif
I don't own a stock brown horse
https://gyazo.com/4ffe04eacb8e1c8eab8673e08a3d8def.png
My first post about this was on the 8th of January dusty pls notice this post and fix.

ALSO!

There is still a player named "nick" who asks if you want to be disconnected and drops your games frames with a bug/hack and times you out of the server, ash ketchum will be able to vouch for me and explain better on this one!

Pr0m4N V.14 02-23-2016 11:39 PM

The image file for my favorite mining helmet is missing.

Vladamir Blackthorne 02-24-2016 12:33 AM

The spar newbie protection seems to be broken. I've fought and won countless practice spars but I still can't join in any of the normal spar rooms.

Count 02-24-2016 12:54 AM

Quote:

Posted by Vladamir Blackthorne (Post 677230)
The spar newbie protection seems to be broken. I've fought and won countless practice spars but I still can't join in any of the normal spar rooms.

The newbie protection isn't based off of practice spars if I remember correctly. So no, not a bug.

Feorth 02-24-2016 12:57 AM

Quote:

Posted by Vladamir Blackthorne (Post 677230)
The spar newbie protection seems to be broken. I've fought and won countless practice spars but I still can't join in any of the normal spar rooms.

I believe that protection is about hours, not about practice spars. You need at least 24 hours of play time to be able to join spar rooms in arena.

Dusty 02-24-2016 04:28 PM

Quote:

Posted by Thallen (Post 675980)
Currently a problem affecting only PC players that causes a lagout then disconnect, iDevice users aren't affected, not sure about Android
Not sure what triggers it, many say it started happening 2-3 weeks ago

Don't worry, it applies to staff clients as well. I couldn't log in to the server but could on my iPad. Out of control of mere staff, sadly.

Quote:

Posted by Josh-Kun (Post 675981)
If you keep the furniture window open when you exit your house it remains and it cannot be closed unless you close your game and re log.

Fixed.

Quote:

Posted by Brett (Post 676108)
Whistle GST item sound doesn't work for PC

Fixed via saving the sound as 8-bit(flash is weird about sounds and compression).

Quote:

Posted by 4-Lom (Post 676236)
Flute from Snowtunes, the music tiles also don't work on pc. Piano does, though?

Fixed as well.

Quote:

Posted by 4-Lom (Post 676236)
Also, regarding that editor view thing for house design:

1.) Enter House
2.) Activate editor view (disabling sword, inventory items, grab, other npc interactions)
3.) leave house
4.) Enter a new area
5.) Often buttons/interactions are still disabled.
6.) Sometimes returning to house and toggling editor view on/off fixes it.
7.) Sometimes re-log is required.

I tried doing this and can't reproduce it.

Quote:

Posted by 4-Lom (Post 676236)
And the good old 'sword swing in non-pk areas' thing that happens when you tap a dialogue button or press enter in a message. That is annoying.

Graal has some weird obscure bug with buttons and mouse/key input. It's literally thinking you're pressing keys you're not and I'm not sure what to do about it. It was the same problem with the opening profiles on pressing tab but I was able to band-aid fix that.

Quote:

Posted by Jhenkzi (Post 676296)
The RPS NPC, Jeff Knight, Sardon's Tower is able to start a game of RPS but when a player chooses their move after a few seconds the match ends. You don't lose any gralats, it's like the NPC is forfeiting.

Ya RPS is extremely buggy and NPCs need to be reset sometimes.

Quote:

Posted by Vendetta (Post 676380)
If you drag the screen then open the quick-access menu the player moves with the screen (clientside only).

Fixed.

Quote:

Posted by Cutieno (Post 676381)
On IOS the music doesn't work properly, for example: I can enter a house and it has a radio either the music goes away completely, and some of the music on the radios don't work my game will stop playing the music, I don't know if this is only for me. The IOS version also doesn't have the newer sound track, this is something minor but I like listening from the music on graal from time to time. I'm using my iPhone 6s I don't know if this is a glitch only on my IOS, but I thought I'd mention it

Ya, again it's a client bug in the code. There's nothing any staff can do.

Quote:

Posted by OG (Post 676994)
Dusty you ignored me on the other thread now answer me here!

"Originally Posted by OG View Post
This hasn't been posted here before and its been happening for a while.
Using any 2 player mount turns your normal mount if equipped into the stock brown horse, I do not own the stock brown horse and I still receive it equipped and fully usable.
Reproducible using any 2p mount and any mount.

Fixed.

Quote:

Posted by Pr0m4N V.14 (Post 677219)
The image file for my favorite mining helmet is missing.

Gotta be more specific than that, I have to be able to actually find the image somehow.

Dusty 02-24-2016 05:02 PM

Note tiles have also been fixed.

Pr0m4N V.14 02-24-2016 07:24 PM

The orange minging helmet, and people have been calling it a "Hood"

Brett 02-24-2016 08:08 PM

Whistle still doesn't work, had a friend listen as well (PC User). Using windows 7

qes 02-24-2016 08:10 PM

the soccer net furniture item doesn't work overtime you re enter guild house unless you click on it and move it around once. the ball doesn't go inside unless you move it around once everytime you log on.

Dusty 02-25-2016 12:14 AM

Quote:

Posted by Brett (Post 677438)
Whistle still doesn't work, had a friend listen as well (PC User). Using windows 7

Should be fixed now.

Brett 02-25-2016 12:59 AM

Yup 100% works thanks

Livid 02-25-2016 02:02 AM

Stuck in a disbanded GST team, cant leave it at all.

4-Lom 02-25-2016 01:16 PM

Quote:

Posted by Dusty (Post 677522)
Should be fixed now.

Best ever. Note tile works too. Music Box does not.

Dusty 02-25-2016 01:33 PM

Quote:

Posted by 4-Lom (Post 677673)
Best ever. Note tile works too. Music Box does not.

Fixed.

Nanner 02-25-2016 02:10 PM

When on iDevice, when you click the guild picture button to upload a pic, and then click the back button right away, a bar on the side of ur screen pulls up for your photo album and it stays there but when you go back to upload a guild pic, ur app crashes

All of the buttons on the right side disappear as well, but they can still be clicked on even tho it's invisible. http://i.imgur.com/GStpRPH.png

And just realized when you click chat bar when ur screen is like that, ur game just freezes

4-Lom 02-25-2016 02:45 PM

Quote:

Posted by Dusty (Post 677674)
Originally Posted by 4-Lom View Post
Best ever. Note tile works too. Music Box does not.
Fixed.



Had to restart to see the change. I hear music, for sure. disappointed it doesn't loop though? Is that intended function?

Areo 02-29-2016 12:42 AM

The log off time is way screwed up, for example.

I was having a conversation with a friend just this hour, he logs off to go eat and it says he has been offline 12+ hours. Happens with almost everyone on my friends list. It even changes depending when I open it.

for example sometimes it shows someone to be on my first page of friends having been offline for four hours, and sometimes he's on the second page at 15 hours ago.

Don't know if this is just me or not, but it's definitely a bug

Bryan* 02-29-2016 12:49 AM

Quote:

Posted by Areo (Post 679328)
The log off time is way screwed up, for example.

I was having a conversation with a friend just this hour, he logs off to go eat and it says he has been offline 12+ hours. Happens with almost everyone on my friends list. It even changes depending when I open it.

for example sometimes it shows someone to be on my first page of friends having been offline for four hours, and sometimes he's on the second page at 15 hours ago.

Don't know if this is just me or not, but it's definitely a bug


Can confirm this occurs. A friend of mine got offline said he was off for 3 days

Thallen 03-01-2016 12:38 AM

I dunno if it's intentional but you guys still have the invisible player script in both lobby levels of the arena
It's also randomly like that at the Destiny tower spawn location

Zideruic 03-01-2016 12:41 AM

Quote:

Posted by Thallen (Post 679781)
I dunno if it's intentional but you guys still have the invisible player script in both lobby levels of the arena
It's also randomly like that at the Destiny tower spawn location

yep can confirm.

Weeno 03-01-2016 12:52 AM

idk if anyone said this but after logging back from your noob account it changes your name and changes ur guild tag (or just sets it off)

Areo 03-01-2016 03:39 AM

Quote:

Posted by Thallen (Post 679781)
I dunno if it's intentional but you guys still have the invisible player script in both lobby levels of the arena
It's also randomly like that at the Destiny tower spawn location

Destiny spawn has been like that for months now, I think that one is intentional

Thallen 03-01-2016 03:44 AM

I don't see why though

4-Lom 03-01-2016 08:46 AM

Quote:

Posted by Thallen (Post 679858)
I don't see why though

Leftover from the flood of new players when Destiny released I think?

Mangsi 03-01-2016 02:09 PM

Idk if this has been posted yet but..m
Whenever I finish typing, in PMs, chat or guild chat, my sword hits even in safe zones.

Edit: it happens anytime I click on a player profile and exit.

Edit: Okay it happens EVERYTIME I click on something

Nanner 03-01-2016 03:04 PM

Classic News pictures still don't load. I'm on an iPhone 6.

Marc 03-01-2016 03:07 PM

Same for me.

Narcosis 03-01-2016 05:19 PM

Not that it really matters (given that their value has been completely destroyed), but bees don't appear to be spawning, despite the fact that the Spring season has started.

I want to catch them for use in my house.

Aguzo 03-03-2016 07:40 PM

Totem hawk, serpant, and monkey are not showing their price correctly.


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