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-   -   Missing Refund (https://www.graalians.com/forums/showthread.php?t=8934)

Ignatius 07-29-2012 07:55 PM

Missing Refund
 
Just ponting this out towards administrators, my head is not in my iheads list any more and I dont have a refund. Please give me my 10k.

Johnaudi 07-29-2012 07:58 PM

it should be, maybe its not downloaded correctly so you cant view it. did you pay for it? there is no way that it got deleted this way.

Ignatius 07-29-2012 08:00 PM

I have a feeling I know how it was deleted, but I'm not going to say how and by who. you know who you are, now please refund my head. Nuff' said. I've already re-installed iEra, and now its just gone.

poorface 07-29-2012 08:04 PM

That same thing happened with failures body. I think the refund system is glitchy

callimuc 07-29-2012 08:06 PM

Quote:

Posted by Ignatius (Post 169671)
I know how it was deleted, but I'm not going to say how and by who.

With that you already said how it got deleted

Ignatius 07-29-2012 08:12 PM

well i just want my 10k, some special staff member had to have played with it a little, because now its deleted.

poorface 07-29-2012 08:13 PM

Failure tried refunding his body, but he didn't get his money back, nor could he use the body anymore.

Ignatius 07-29-2012 08:55 PM

the problem was, i could not even put the head on TO refund it. crazy eh?

Look, I just dont see why I cant get the refund.

Quote:

Posted by callimuc (Post 169680)
With that you already said how it got deleted

and by the way, you cut out some of the words, so im not completely shure...

Its basically stealing if i dont get my money.

Well? I'm getting tired of standing around waiting for you to give me back my money. take care of this please...

Ignatius 07-29-2012 10:29 PM

HELP

V. 07-29-2012 11:09 PM

Have you emailed for support?

Ignatius 07-29-2012 11:23 PM

dont feel like it, Callimuc wont even give me the money and hes already seen the post...

Wester 07-29-2012 11:44 PM

Quote:

Posted by Ignatius (Post 169842)
dont feel like it, Callimuc wont even give me the money and hes already seen the post...

Callimuc isn't authorized to just give out money like that.

PoeticFolly 07-30-2012 12:17 AM

If you don't feel like emailing for help then you must not care very much about getting your head. You seem to want to just whine and complain to all of us.

DragonRider 07-30-2012 12:40 AM

[IMG]www.thisway-up.com/product_images/z/251/A-Cup-Of-STFU__85651_zoom.jpg[/IMG]
Dont be so condescending. Show us the body and explain what happened using 15+ words.

Ignatius 07-30-2012 01:11 AM

Its just I want my 10k, its not fair that it was taken. Simple as that.

And i dont want the head back, i want the gralats.

PoeticFolly 07-30-2012 01:21 AM

It had all rights to be taken if it was a illegal upload. That is most likely why it was taken away.

callimuc 07-30-2012 03:47 AM

Quote:

Posted by Ignatius (Post 169691)
and by the way, you cut out some of the words, so im not completely shure...

What would it change?

Quote:

Posted by Ignatius (Post 169842)
dont feel like it, Callimuc wont even give me the money and hes already seen the post...

I don't have permission to add you the Gralats, neither do I have the required rights to do an investigation if you refunded the head and just try to lie or if it was a bug or whatever and neither is it actually my job to do that. PM a PRA for more help

Ignatius 07-30-2012 05:04 AM

Fine, then check when i last uploaded a head, check my head inventory, and check my gralat difference over the past few days. That proves that i deserve my 10k

Plus, Lei Rae announced a refund error today, so i think that clears some stuff up.

Ignatius 07-30-2012 05:58 PM

so will i get my 10k back? Becuase this did happen before Lei Rae announced to not refund.

callimuc 07-30-2012 06:02 PM

Calm down and finally contact a PRA or stay patient

Ignatius 07-30-2012 06:15 PM

I thought you were an admin that could help? also, I contacted the suspect and he is a PRA, he hasn't responded.

callimuc 07-30-2012 09:16 PM

Quote:

Posted by Ignatius (Post 170503)
I thought you were an admin that could help?

Quote:

Posted by callimuc (Post 170043)
I don't have permission to add you the Gralats, neither do I have the required rights to do an investigation if you refunded the head and just try to lie or if it was a bug or whatever and neither is it actually my job to do that. PM a PRA for more help

I can help but
1. Not in this situation as I would need more rights
2. I don't have to as I'm a Developer and not a PR
3. I help people which can ask normally. Also I told you what you should do in the PMs you sent me

Quote:

Posted by Ignatius (Post 170503)
also, I contacted the suspect and he is a PRA, he hasn't responded.

Try it at some other time than. As the system is currently bugged we will have to fix it anyway. Than I'm sure everyone will get their gralats back.

Ace 07-30-2012 10:19 PM

This reminds me, now ieras stole 300k gralats worth of stuff from me

Berries 07-30-2012 11:34 PM

Quote:

Posted by Ace (Post 170673)
This reminds me, now ieras stole 300k gralats worth of stuff from me

WHOA! You too?
I say we petition down the streets til we get our hundreds of thousands back.

BabyGhost 07-30-2012 11:40 PM

Sooo admins..... only now you decide to delete my BabyGhost once more?! Deleted without notice and no refund.

Ignatius 07-31-2012 03:08 PM

isit legal to sue them? If so, lets meet up somewhere in the U.S. and take it to court. Apperantely, Callimuc is to lazy to help any at all, and just says: "Go ask a PRA for help"

Street 07-31-2012 03:24 PM

Quote:

Posted by Ignatius (Post 171133)
isit legal to sue them? If so, lets meet up somewhere in the U.S. and take it to court. Apperantely, Callimuc is to lazy to help any at all, and just says: "Go ask a PRA for help"

Good luck with that, if you read the legal documentation you will understand why you won't win the case.

Anyways, regardless of who refunded it, it should have given you 10k at least. As Leixia said, the system has been glitchy and sometimes not giving any refunds.

I have been manually adding the gralats after investigating for the last few days.

Other players seem to have no problem contacting me about it. Perhaps change your approach on how you are contacting the admins.

callimuc 07-31-2012 03:28 PM

Quote:

Posted by Ignatius (Post 171133)
isit legal to sue them? If so, lets meet up somewhere in the U.S. and take it to court. Apperantely, Callimuc is to lazy to help any at all, and just says: "Go ask a PRA for help"

Is it just you just being ignorant or is it your stupidy? I already told you that I can't do anything. So maybe shut up before talking some bull****. Go sue Graal. Have fun getting through. Rather than complaining finally contact a PRA. Is it that hard? No!
And yes I am lazy, deal with it.

I'll also join your "meeting" and laugh at you blaming yourself at the court

Pimpsy G. 07-31-2012 03:30 PM

*Callimuc says refund system is bugged and staff is working on it* *Ignatius continues to argue*

http://therubbe.files.wordpress.com/...-dont-even.png

Ignatius 07-31-2012 03:37 PM

I already have, but none have responded. and i didnt say I would sue, I asked if I could. And you said I couldn't. Simple as that. So street, now that I CAN get in contact with you, can you add my 10k?

Johnaudi 07-31-2012 03:40 PM

Besides, It's not Callimuc's job to help you.

Ignatius 07-31-2012 03:44 PM

But he is an admin, so he should help, right? Thats why I asked him in the first place.

callimuc 07-31-2012 03:59 PM

I'm a developer not a PR. But that doesn't seem to fit into your little brain. I can help if I want to and if I got the required rights to do enough investigation and so on. Also these forums are unofficial. That means I wouldn't have to check them in the first place. The staff is allowed to but we can also simply ignore your "i need help" threads just like your suggestions. But not every staff member does ignore those threads as there can be very nice suggestions or we feel like helping (just like I do when people want to know something or need help with development)

Ignatius 07-31-2012 10:13 PM

Well then. I'll wait until Street luckily doesn't skip over my PM so I can finally get my money back.

BabyGhost 08-01-2012 12:15 AM

While the refund system is bugged. I'm confused if my custom was meant to be refunded or no refund at all.

Ignatius 08-01-2012 01:40 AM

honestly, same.

Street 08-01-2012 02:50 AM

The bugged refund system isn't causing customs to be refunded unintentionally. The bug involves refunds occurring (by player or admin) and the money not being reimbursed.

Ignatius, contact me in-game and please don't just say "hi" or "hi street" as that will not get my attention. Start off by PMing me the issue and I will fix it ASAP.
(Or just forum PM me your DeviceID, it's found in the Feedback menu in-game).

Ash* 08-01-2012 04:17 AM

ive had that happen its really annoying

Berries 08-01-2012 04:39 AM

I find it funny how people think all staff are "admins". And that they can all do everything for you.

Anyways I bet most of you aren't 18, so good luck suing them. You can't hire a lawyer either. And if any of you are over 18, you Surely do NOT show it. Sorry.

Ignatius 08-02-2012 12:42 AM

Thanks street, I believe I did PM you already, but I'll just forum message you my ID and all.

callimuc 08-02-2012 12:45 PM

Quote:

Posted by Berries (Post 171553)
I find it funny how people think all staff are "admins". And that they can all do everything for you.

Anyways I bet most of you aren't 18, so good luck suing them. You can't hire a lawyer either. And if any of you are over 18, you Surely do NOT show it. Sorry.

True story. But actually you could get your parent's to hire a lawyer. Inbefore that you should tell them how much money you waste on a game and than try to get through with that

Quote:

Posted by Ignatius (Post 172130)
Thanks street, I believe I did PM you already, but I'll just forum message you my ID and all.

Quote:

Posted by Street (Post 171491)
Ignatius, contact me in-game and please don't just say "hi" or "hi street" as that will not get my attention. Start off by PMing me the issue and I will fix it ASAP.

Yes, it seems like you already PMd him


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