BAN REFORM:too harsh ban times:unfair bans
 

We need a set list of rules in Graal added to the kiosk, NEED IT. If you wish to moderate the servers you absolutely must listen to this.

You cannot cite the terms of service since iPhone players never get to even see it, you need to have the rules set out and say them in the tutorial, we need to have a set ban time for everything, so it matters what the player did, not based on who caught them, ban times can be made to increase if they have done it before, but you need to have that in there too, this way players cant claim they didn’t know, and staff need to follow the guide line.

Players need a more effective way to send ban feedback, do something like what Snk is doing with having messages emailed to him if someone reports a staff member, you should make it so when players send in something pertaining to a ban it emails it to the correct part of the email so the higher ups can see it and take care of it.

Some bans I’ve seen are just plain old abuse, staff giving bans with the wrong ban reasons, bans for things that don’t really break the rules, and most of all the harsh ban times, I mean of course make it so that using a in app purchase cracker doesn’t work, but don’t make it automatically ban for a month if you just buy a gralat pack while its installed, seriously maybe like a day ban, but all it is doing is making it so staff need to deal with messages from people that have been banned for just having it on and they have to go unban those people, all the system does is ban players when they weren’t even trying to use the in app crackers! Its so stupid, all you are doing is making more work for yourself.


Seriously, calm your GPs down and get them under control and have a system so it’s fair, and take care of these problems, Snk and Matt need to see this thread. These things need to be added, and I’m fairly sure anyone who has been banned will also want this added. Players pay for the game, without players the game wouldn’t exist, in the end staff are just players, and you wouldn’t stand for this treatment would you? Players make mistakes, that doesn’t mean they shouldn’t be treated fairly, your just preventing yourself from getting in trouble later on when you’ve got to deal with all the unfair ban reports due to this system not being implemented.

Tone it down, be fair, and add this system, the players want it, and if you don’t add it, we know you aren’t being fair to us, and we know that you don’t care about players or staff abuse, and your just making yourself look bad, and we will just point this out at every chance until you listen,

I don’t want to sound like I’m making threats, but these things have been suggested lots of times, and almost all massive multiplayer games have a system for this. come on.

They should just add a pay to be freed option while they're at it.

as much as stefan would like it thats not the case fortunately.

LOL! Pay 100,000 gralats or wait a year's ban.

i was banned 2.5k hours for having my status about app trailers

I thought it must of been a mistake, but asked a gp, she said it was just :/

So agreed. Though I've never actually heard from any of my friends that they got ban pointlessly, noobs write it all the time in reviews. And look up on youtube. Some like 10 year olds cry saying they got ban for no reason. Kinda funny actually.


Thats beyond the point. Yes some admins abuse their powers. Too many just stand on buildings and get attention. I've never seen too many chat blockers be ban unless they're in an a fort of the admin. Most well-known admins ever only do that. Get attention, and only ban worthy bans rarely.

Yeah I'm tired of getting banned for ridiculously long times just from staff wills

spread this link "http://tinyurl.com/graalbans" for others to see this, if the threads deleted ill just post this on pastebin, maybe a bit of player support could show staff what they need to do,

I think this is a good idea to have a typed out policy available on the server. Although I do get the feeling that they wouldn't feel obligated to do it. (At least on iClassic, I don't play iEra very much).

Agreed classic staff is all over the place. I always see an admin 19.5 fly by a fort im holding and then beingattacked by admins guild 2 minutes later.

Before leader made amens ken and pedro would always post guind news and Guild pics about each other guilds and pedro ended up banning all of us when we hsd mod a long time ago. For "intentionally blocking players"... Lik wtf, who doesnt block at mod. Its not like any/all of us were lag blocking. Noboey was!

I have been banned for PKing at places admins call people to (ect theater/shop update/hide & seek) whats illegal about pking? If im in your way you could easily just send me to the "unstuck me" spot

Lastly, i was banned one time because when i entered sardons hall, i lagged due to soul of ninjas lantern sun and it made me get door stuck up in that black area. IMMEDIETLY before any time at all i was banned for 72 hours for "wall walking".

I agree, ban times are becoming more harsh. Especially the in-app purchase faker ban; I don't even think a ban should be issued for something like that. A mere "ticket invalid" message would suffice; 720 hours for something that may not even have been done on purpose.

Then again, I'm biased as I've been banned twice for this, but oh well. I still believe my points are valid.

Congrats Higbey. First thing on Graalians good enough to bring me back. 212 days away. Anyway...
I was banned for a month because I had the cracker installed. I did not mean to crack the iAPs, I had actually purchased an iTunes card earlier that day. I sent an email in, asking for an unban. Of course, no reply. So I was stuck banned for my birthday. Good job, that made Stefan lose a good $400.

I think that if a player 'attempts' to crack an iAP, it should be noted down, (s)he should be warned, or banned, for a small amount of time. Banning for 720 hours because of a mistake in place of the user is just silly, especially since I have made many purchases in the past and have my receipts to prove it.

I believe they are. But, my view is biased as well. The two bans were both just accidents, I was excited to finally be able to buy some stuff.

I would like to introduce you to the other Shawn/Shaun.

You're an idiot. "You don't say?" is a question, because I wasn't telling you that "you don't say."

OFF TOPIC! please get onto the topic on hand or make a thread to argue with skyzer on

http://25.media.tumblr.com/tumblr_m1...8ejho2_500.jpg
Know Your Meme

It would be a step forward and many 'wrong-doing' users don't know that certain actions on the server are inappropriate. There is an element of self awareness and common sense involved as the player should have a good understanding of what to do in certain circumstances, nevertheless a 'rule book' is needed. Even if it is just a thread created with a tinyurl link which is shared around the iPhone server it would give players an understanding for what is unacceptable. The complication here is that a staff member would have to publish the post as nobody else has the authority to, that's why it is vital an influential staff member reads through this thread.

That cuts to the dire point of why this feature must be implemented. However on another level on the topic of the harshness of the bans, the current staff are entrusted with the responsibility to handle the situation in the right fashion. Through this point it could imply that the much lusted 'rule book' may help clear up any of the staff members queries if they're unsure in a situation.

As every argument has it's positives and negatives, there is the worry that a rule book has something for the offender/victim to refer to while searching for some sort of argument to gain the right of freedom once more. There shouldn't be any problems if both staff and players keep to these 'set in stone' rules, but as anything rules can be twisted and misinterpreted which could lead to further drama and debate.

That should clear up the whole issue but there are underlying reasons which cause this thread not to have a simple resolution. Enough said about the topic.

I understand what you're saying, but you really shouldn't have iAP anyway. You may not have been trying to use it on iClassic, but it's your own fault for having it. I don't think faking purchases on any app is good.

Geez, 2500 hours? I hope you mean 2 and a half... haha

he doesnt, he was banned that long and no one would help, and honestly its not really graals staffs discretion over what we have on our idevices as long as we dont use them on graal,

sometimes games are greedy, and in app purchasing is deserved for them making something cost alot,

really, i understand protecting the app, but attacking the players over having it? its not our fault, its legal to jailbreak, its not graals concern, and i feel like stefan was just being vindictive and overprotective.

now we need matt to see this so he can do this, we will not take no for a answer.

What a silly thing to say. If a game has expensive in-app purchases, don't buy them. Thievery is never deserved.

It is not legal to have iAP cracker... Yes, it is legal to have a jailbroken device, but there is a lot of illegal software you can download with one. I think they have every right to auto-ban someone with iAP cracker. Especially if they are "buying" a gralat pack with it downloaded.

What Yephen says is true, believe it or not. This thread will only conclude once a more influential staff member comments their definitive view..

well alot of people keep it downloaded and dont intend on using it on it, if a app developer is being a ass then i feel its okay to take it, if the in app purchases werent the dev being greedy you wouldnt need to use the in app cracker now would you? anyway, thats not the point, the point is you cant assume the player was trying to use it, you can make it not work and make the player be kicked out of the app or show a message saying it wont work, but you shouldnt give a months ban for it! thats insane!

anyway thats just one thing players commonly have trouble with, theres still the rest that staff need to implement.

by definitive view do you mean posting their opinion and locking the thread? because its not going to end there, im intent on getting this done, if its the one mark i leave on the server it will be this one, to protect players and do what the staff should have had the morals to do a long time ago!

Some users on these Graal servers should pay more attention to the song:
"You don't get everything you want" by The Rolling Stones..

I hope something good emerges from this thread not a bitter passion for your 'plea' to be developed. If the thread was to be locked then it would be locked for a reason. to state their strong view on how your conceptual idea may or may not plan out in the coming future.

you miss out 90% of the fun if you don't buy packs :P

Okay, honestly, I'm getting tired of you and your stupid sarcastic remarks and rudeness and cursing at everybody who posts here. I can't think of any contributions you've ever made to this forum - don't try to justify and post them here - and you honestly need to get the heck out of here. You clearly hate all iPhone players for no reason other than that's the server they play, so grow up a little bit why don't you? Leave people alone. Have you noticed that nobody supports you in your constant hating on everybody? Take the hint. Nobody wants you here.

Gtfo.

Who told you how to use hyphens?

Just leave Skyzer alone, his parents don't give him enough attention at home so he has to come on the forums to look "cool"

I agree with Mattkan, just go back to reborn or go piss people off on the official graal forums, Spooon

>;P This should be funny.

Please stay on topic guys!

So is this thread basically saying there should be a "terms of service" you have to agree to before playing?

Truthfully, I'm on neither side.

2500 hours for accidentally having an in-app cracker while purchasing gralats? Why not a message popping up saying "You have an app cracker installed, please remove it and then make your purchase."

THIS.
Because it's annoying when your cracking other games and you have to take it off when using graal

"bailing"

No staff replies other than yephen

Patience is a virtue

Create a level that forces people to see the TOS.
Make it so they have to agree to play. That would solve that problem.
I don't play Graal Online in any form, so I don't know what's going on. :P


[Laughed at the comments aimed towards Spoon.]

I've been here from the start, kid. You don't have to introduce me.

I know it's my fault, didn't say it's not. But please... a month?

Okay...

Anything less than three months is child's play.

Lol and snk to see so he can unban me, anyways *bump* because I still think this is a valid point.

The punishments that are given are frequently severe, excessive and ridiculously inconsistent. The discretion that staff have over determining the length of a ban is too broad. There should not be a disparity of standards because variant standards result in inconsistent enforcement.

The original Classic server on PC wasn't even this ridiculous. I hate to see Graal deteriorate to the point of where "boosters" kills are reset entirely after such offense. "Boosting" should not be an offense where your kills are reset. If punishment is necessary for this, I think a short ban would be more appropriate. You might disagree but if you were playing Graal in the days BEFORE the NPC-Server was implemented onto Classic you should remember that Kills, Hours, Deaths, and Spar Rating were "protected" stats and could be not edited by ordinary staff. That is how I believe it should be now. I understand that boosting affects Scoreboards, but IDGAF about scores and rankings, they should be abolished. The original Classic didn't have them nor needed them.

I have to agree that there should be some reasonable reforms to banning procedure (If one even exists...if one doesnt, it should be implemented) and please fire all the incompetents who are even capable of giving these senseless excessive lengthy bans for offenses that warrant short bans. Please get rid of the staff who have faulty judgment or train them to exercise good judgment :). Off-topic, if you use the term booster you originated from a new generation who needs to be educated on proper Graal terminology...The correct term is LAMER! STOP USING THE WORD BOOSTER, OMG. Lamer was the word until the iPhone server spawned and corrupted the established terminology. Cease circulating this mislabel :)

TL;DR Stop giving long bans for minor offenses. Stop using term "Booster/Boost, use term "Lamer/Lame" instead. AND STOP RESETTING KILLS, IT'S WRONG!

BIG WORDS O.O