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-   -   Was this a fair use of powers? (https://www.graalians.com/forums/showthread.php?t=37907)

Galen Verge 01-15-2017 06:30 AM

Was this a fair use of powers?
 
So long story short I dressed up weird and said "I HAT U RED STATUZ" in my status it said "I EM AMMIN IRL I HATE ADMANS" then I got my chat reset, my status, then a warning for innaproprivate behavior.



Edit: I CAN'T TAP ACCEPT SO I WAS PRACTICALLY PERMANENT BANNED (nvm redownloaded the game and it went away).

TeK 01-15-2017 06:33 AM

If you cant tap accept just redownload, a warning is no big deal...

Galen Verge 01-15-2017 06:34 AM

Quote:

Posted by TeK (Post 756582)
If you cant tap accept just redownload, a warning is no big deal...

If I get another it=a ban. I've been banned 3 times so it will be a year+ ban.

Tricxta 01-15-2017 06:46 AM

Quote:

Posted by Galen Verge (Post 756581)
So long story short I dressed up weird and said "I HAT U RED STATUZ" in my status it said "I EM AMMIN IRL I HATE ADMANS" then I got my chat reset, my status, then a warning for innaproprivate behavior.



Edit: I CAN'T TAP ACCEPT SO I WAS PRACTICALLY PERMANENT BANNED.

Pretty provocative. I'd say you full well knew what you were getting yourself into with your ban history. So yes, it was fair.

Galen Verge 01-15-2017 06:47 AM

Quote:

Posted by Tricxta (Post 756587)
Pretty provocative. I'd say you full well knew what you were getting yourself into with your ban history. So yes, it was fair.

I didn't know an administrator would get salty.

It didn't attack anyone as it was obviously a joke.

SlitherMaphasy 01-15-2017 06:56 AM

Ahh galan... (hand down most inappropriate 32 year old) sup

Quote:

Posted by Galen Verge (Post 756584)
If I get another it=a ban. I've been banned 3 times so it will be a year+ ban.

******... 2x 3 months b4 6 month... b4 yearly

Perseus 01-15-2017 07:23 AM

Quote:

Posted by SlitherMaphasy (Post 756592)
Ahh galan... (hand down most inappropriate 32 year old) sup



******... 2x 3 months b4 6 month... b4 yearly

Engrish plz

Saizo 01-15-2017 07:39 AM

It's obviously a joke, and normal admins surely won't take this one seriously, and this one is not enough a reason to be banned permanently.

Before you start saying that "OMG YOU D K HOW US ADMINZZ FEELZZ OMG", well its true that ive never nor interested in joining the graal police, but i do have some experience in being an admin inside a game, and for god sake banning ppl for joking is not funny. *RIP GRAMMAR

SomeGuy 01-15-2017 09:26 AM

You were impersonating an admin, yes thats a fair use of powers.

/closethread

Galen Verge 01-15-2017 09:53 AM

I got a warning for innapropriate behavior

Admiral 01-15-2017 10:56 AM

Quote:

Posted by Galen Verge (Post 756589)
It didn't attack anyone as it was obviously a joke.

should be the slogan for anyone who's ever been banned

PumaD 01-15-2017 11:24 AM

Quote:

Posted by Admiral (Post 756611)
should be the slogan for anyone who's ever been banned

Why not use the slogan that most of the staffs on any Graal server are utter trash who try way too hard for nothing?

Xenice 01-15-2017 12:03 PM

Was this a fair use of powers?
 
I think you should've just had your status/chat reset and only warned if you kept doing it. It's clear that you weren't using inappropriate language based on what you said. This points more towards silly/attention seeking behaviour which might be considered inappropriate too, but idk.

I'm not one to judge whether or not it was fair. You might have been persistently doing it, who knows - but it was the admins discretion and take this as a lesson not to attention seek in the future.

Ryan 01-15-2017 12:43 PM

its seems like you were bein a **** so you got punished

Eugeen 01-15-2017 02:05 PM

http://s2.quickmeme.com/img/41/412ed...ca638705fa.jpg

Thallen 01-15-2017 05:53 PM

Quote:

Posted by Galen Verge (Post 756581)
So long story short I dressed up weird and said "I HAT U RED STATUZ" in my status it said "I EM AMMIN IRL I HATE ADMANS" then I got my chat reset, my status, then a warning for innaproprivate behavior.

I was banned before for using the name "Thallen Enguard [Hacker & Booster]" while streaking in spar, you really can't depend on GPs to be the brightest

You need to be ahead of the curb and automatically assume that the majority of GPs are incapable, so not only do you need to follow the rules but you should avoid doing anything that a stupid person might confuse as against the rules

David 01-15-2017 06:44 PM

A lot of problems like this stem from the poor hiring practices of the GP staff.. Just look at the application:

http://graalonlineclassic.com/gpapp.php

0 situational questions
0 in-game experience questions
0 questions involving gameplay

Where are the questions that relate to GRAAL as a game???

Where are the questions like:

"Does the person in the video above look like they're speed hacking to you?"

"Someone constantly PMs you that they are being harassed by another player, but you see nothing of it when you look into it. They keep PMing you about it. What do you do?"

"You get multiple PMs of someone hacking, so you warp to them but you can't tell if they are or not. How do you deal with this situation?"

"Should a player get warned for having this status? [PICTURE OF STATUS HERE]"

You shouldn't have to teach those kinds of things to people that you've already hired, especially when there are a ton of players who have the necessary knowledge of the game that don't get hired because they were banned 2 years ago over saying "ass" or whatever

McCullough 01-15-2017 06:55 PM

So I can't 'impersonate' an admin, but I can put the word Admin(golden and bolded) in my status and still have scrubs think I'm an admin. Guess I better stop, because I forgot how stupid and confused most of our gp's are. Tis' a shame.

David 01-15-2017 09:16 PM

I actually think Jarace is probably one of the best GPs around, but things like this are annoying:

http://i.imgur.com/6ORrWZa.png

Your reaction (and essentially answer) to a couple questions is to delete your post and vow not to respond to any more "for the forseeable future"? Sorry, you're only proving my point that GPs are terrible at dealing with difficult issues/questions on iClassic. And like I said, you're actually one of the good ones.

I'm not personally insulting you, I just want clarity and hope that I can make some suggestions to improve on the game.

Jarace 01-15-2017 09:20 PM

Quote:

Posted by David (Post 756691)
I actually think Jarace is probably one of the best GPs around, but things like this are annoying:

http://i.imgur.com/6ORrWZa.png

Your reaction (and essentially answer) to a couple questions is to delete your post and vow not to respond to any more "for the forseeable future"? Sorry, you're only proving my point that GPs are terrible at dealing with difficult issues/questions on iClassic. And like I said, you're actually one of the good ones.

I'm not personally insulting you, I just want clarity and hope that I can make some suggestions to improve on the game.

I'm not the least bit upset about your post - it just seemed that my post was overlooked and there was no point. You're welcome to think whatever you want about the GP team, if I hadn't grown accustomed to that I would have quit 4 years ago.

Literally anything I do here creates more misunderstandings though, lol.

Xenice 01-15-2017 09:37 PM

In the future, if it's questions like these - its best that you just contact a Graal Police admin in-game/private message them on the forums regarding the issue instead of making a thread about it; you'd get a response either way. Things can easily go off topic if it's like this...

David 01-15-2017 09:39 PM

Alright, you're not upset about my post- great! I'm glad to hear that since there was absolutely 0 intentions of me being rude or spiteful towards you/the GP team in general behind it. I'm just stating my opinion here, you're allowed to disagree with it.

The only thing I ask of you now (pretty understandable) is to at least address my concerns. Can you elaborate on why the GP application is not more gameplay-focused? Lots of issues on the game arise out of the actual gameplay side of it (sparring, towering, baddy killing, etc.) that lots of new staff members are way too inexperienced to recognize/deal with. I intentionally added two gameplay questions in my "mock-gp-application questions" and two social questions that could be interpreted by the GP applicant.

Don't you think the GPs you hire should already know what's an offense and what isn't?

Also I'd also really like to know what was overlooked? My post or the extensiveness of the GP application? Aren't both of these issues that should be addressed?

I've just noticed a concerning trend of staff members (GFX and GPs) on the forums refusing to engage in conversations with players when there are difficult answers involved. Leah is a prime example of that in that christmas hat thread. Instead it was filled with her friends insulting me over having an opinion.

Weeno 01-15-2017 09:44 PM

I got banned for having the name "Wereloly Wenus" during the holidays. The lesson is, don't even try to be funny or you're gonna get banned

Strum 01-15-2017 09:49 PM

Bring back French power GP leads! #Axel74 #Shaydox

Meteor 01-15-2017 09:56 PM

I think the reason why you were warned is because graal police have an incredibly boring job, which means some of them will jump at any opportunity to do anything even remotely exciting, such as warning or banning a player. I think this is why it can sometimes seem that GPs are incredibly uncompromising and unreasonable with the sorts of behaviour that they punish.

Edit: or it could just be straight up incompetence

Xenice 01-15-2017 10:08 PM

Was this a fair use of powers?
 
Quote:

Posted by Meteor (Post 756698)
I think the reason why you were warned is because graal police have an incredibly boring job, which means some of them will jump at any opportunity to do anything even remotely exciting, such as warning or banning a player. I think this is why it can sometimes seem that GPs are incredibly uncompromising and unreasonable with the sorts of behaviour that they punish.

On a server like this - I'm sure there's plenty of inappropriate things happening. When I used to be on Ol'West, we used to get 1-2 reports every half an hour or so which isn't a lot. I can understand staff members on smaller servers getting quite bored, but not on a server with more than 4000 players. I don't really see boredom as the key issue in this case.

It might just be that they're new to being a moderator, like what Jarace said previously. However, if a GP finds their job 'boring' then they shouldn't be a GP. They applied to maintain a friendly environment and to enforce server rules, not to have the best time of their lives.

Jarace 01-15-2017 10:16 PM

Quote:

Posted by David (Post 756694)
Alright, you're not upset about my post- great! I'm glad to hear that since there was absolutely 0 intentions of me being rude or spiteful towards you/the GP team in general behind it. I'm just stating my opinion here, you're allowed to disagree with it.

The only thing I ask of you now (pretty understandable) is to at least address my concerns. Can you elaborate on why the GP application is not more gameplay-focused? Lots of issues on the game arise out of the actual gameplay side of it (sparring, towering, baddy killing, etc.) that lots of new staff members are way too inexperienced to recognize/deal with. I intentionally added two gameplay questions in my "mock-gp-application questions" and two social questions that could be interpreted by the GP applicant.

Don't you think the GPs you hire should already know what's an offense and what isn't?

Also I'd also really like to know what was overlooked? My post or the extensiveness of the GP application? Aren't both of these issues that should be addressed?

Meant my post was overlooked - updated it to address this. Given the only attention it got was after I deleted it, I don't think there is much disputing to be done here.

I did not make the GP application, nor can I change it. It's certainly not perfect, but it does a good job of demonstrating someone's personality, general knowledge of the English language, and willingness to put forward effort. After those things are proven, we make sure they have enough game experience to be staff.

In my experience as a GP, gameplay issues have come up less than issues that are more as a result of more social issues. However, gameplay issues are certainly not less important, and I'm sure we can agree on this.

That said, I don't think what you are interpreting as a lack of experience is as you believe it to be. I'm not sure how much I can go into this without it being considered leaking, so I'm going to be careful.

When it comes to banning someone for cheating or something, we have to actually see them do it and be absolutely certain that they are cheating before we act. In cases such as someone speed hacking by small increments, it can be very tough to tell if you aren't a machine, especially given some of Graal's related caveats. I know Dusty talked about this more in depth a while back, and he no doubt understands the technical side of it better than I do.

A concern I see a lot is that we don't hire people if they were banned once before. This isn't true, so long as it is obvious that the person is showing improvement and the ban wasn't for something severe or very recent.

Since our rules are mostly founded on common sense, I haven't seen issues with GPs understanding what is an offense in the past. We outline the offenses in extensive detail to new GPs. In the case of this thread, the warning was a bit misunderstood by the person who received it, and even then it wasn't a perfect warning. That's probably all I can say. I don't think we can expect every new GP to perfectly understand our system right off the bat, it's usually picked up pretty quickly.

I hope this covers most of your concerns, and I'm sorry that I couldn't go in depth as much as I would like to in some cases. If some of this is confusing, sorry, I have a fever and what is probably the flu. Just ask about and I'll try to explain the best I can, though I'm going to do my best to avoid things that could be considered leaking.

Edit: there are a lot of new posts here since I started writing this. I'm not going to reply to them because a lot of them are made up situations as usual (yes, I checked, doubt I can actually call them out directly though) or other things probably trying to bait a response.

WreX 01-15-2017 10:29 PM

so you cant dislike admins
http://i.imgur.com/0mKXcg1.gif

Weeno 01-15-2017 10:47 PM

Quote:

Posted by WreX (Post 756706)
so you cant dislike admins
http://i.imgur.com/0mKXcg1.gif

http://replygif.net/i/1196.gif

David 01-15-2017 10:53 PM

Quote:

Posted by Jarace (Post 756703)
Meant my post was overlooked - updated it to address this. Given the only attention it got was after I deleted it, I don't think there is much disputing to be done here.

I did not make the GP application, nor can I change it. It's certainly not perfect, but it does a good job of demonstrating someone's personality, general knowledge of the English language, and willingness to put forward effort. After those things are proven, we make sure they have enough game experience to be staff.

In my experience as a GP, gameplay issues have come up less than issues that are more as a result of more social issues. However, gameplay issues are certainly not less important, and I'm sure we can agree on this.

That said, I don't think what you are interpreting as a lack of experience is as you believe it to be. I'm not sure how much I can go into this without it being considered leaking, so I'm going to be careful.

When it comes to banning someone for cheating or something, we have to actually see them do it and be absolutely certain that they are cheating before we act. In cases such as someone speed hacking by small increments, it can be very tough to tell if you aren't a machine, especially given some of Graal's related caveats. I know Dusty talked about this more in depth a while back, and he no doubt understands the technical side of it better than I do.

A concern I see a lot is that we don't hire people if they were banned once before. This isn't true, so long as it is obvious that the person is showing improvement and the ban wasn't for something severe or very recent.

Since our rules are mostly founded on common sense, I haven't seen issues with GPs understanding what is an offense in the past. We outline the offenses in extensive detail to new GPs. In the case of this thread, the warning was a bit misunderstood by the person who received it, and even then it wasn't a perfect warning. That's probably all I can say. I don't think we can expect every new GP to perfectly understand our system right off the bat, it's usually picked up pretty quickly.

I hope this covers most of your concerns, and I'm sorry that I couldn't go in depth as much as I would like to in some cases. If some of this is confusing, sorry, I have a fever and what is probably the flu. Just ask about and I'll try to explain the best I can, though I'm going to do my best to avoid things that could be considered leaking.

Edit: there are a lot of new posts here since I started writing this. I'm not going to reply to them because a lot of them are made up situations as usual (yes, I checked, doubt I can actually call them out directly though) or other things probably trying to bait a response.

I appreciate the time you're taking out to talk to me about these issues (especially when you have the flu, hope you feel better soon).

When I speak about the GP application lacking in gameplay experience- that sentiment is echoed in my experience playing iClassic, too. I can recount a few times a player was health hacking in the main spar room (would get down to .5 then heal himself to 3) then GP I contacted told me "it was just lag". Experiences like this are frustrating when you streak 25 in the spar room and lose to someone who is clearly speeding but no action is taken because the inexperienced GP in question "did not notice anything besides lag", even though every single experienced sparrer in the room saw the same thing. A speed hacker going at (maybe) 150% speed with minimal lag. This isn't just about sparring though, it extends to every single other facet of gameplay on iClassic.

I just think that clarifying questions like the ones I mentioned here:

Quote:

Posted by David (Post 756674)
"Does the person in the video above look like they're speed hacking to you?"

"Someone constantly PMs you that they are being harassed by another player, but you see nothing of it when you look into it. They keep PMing you about it. What do you do?"

"You get multiple PMs of someone hacking, so you warp to them but you can't tell if they are or not. How do you deal with this situation?"

"Should a player get warned for having this status? [PICTURE OF STATUS HERE]"

can't hurt on the actual GP application, especially since you can weed out people who are completely clueless about the game right off the bat. A good personality and a grasp of the English language is 100% necessary, I agree. But the criteria and standards needs to be higher than that so that we don't end up with confusing circumstances like the ones I explained in the paragraph above. Acknowledging I'm right about the GP application and not taking action as a senior member of the GP staff is just a waste of your influence.

I'm going to have to respectfully disagree with your point about new GP hires having a "basic understanding of common sense rules" on the game, as I and many others have received warnings that were completely uncalled for. It's less about expecting new GPs to understand the system perfectly and more about hiring players with enough common sense not to warn someone for saying "butt" (it has happened before). If they personally find that language offensive, they should just PM them and ask them to stop or else they will clear their chat. Pretty easy!

As a side note, if someone is able to streak to 56 in the spar room using godmode, the issue starts to become about activity too. Electron hasn't been on for 20 hours and before that he wasn't on for a couple days on his staff account..

I'm sorry but this:
http://i.imgur.com/9ddvZmB.png
is a perfect example of what I'm talking about when I say not enough gameplay experience to understand how/when to take action. I have nothing against him and I'm sure he's a great guy who does great on a personality test, though.

Quote:

Posted by Jarace (Post 756703)
A concern I see a lot is that we don't hire people if they were banned once before. This isn't true, so long as it is obvious that the person is showing improvement and the ban wasn't for something severe or very recent.

I'm happy to hear this. Since nobody from the staff team has addressed this, everyone has been taking it as the truth. Thanks for clearing that one up.

Bryan* 01-15-2017 11:15 PM

If you aren't affiliated with these groups: [ Zanza, Nightowls, Feare ] good luck having your application approved. I find Ol'West application far more suitable to find candidates than the generic questions found on iClassic's GP application. Looks very bland as well. Take a look at the difference:

• Ol'West: https://docs.google.com/forms/d/e/1F...5AVVQ/viewform


• iClassic:
http://graalonlineclassic.com/gpapp.php

Meteor 01-15-2017 11:24 PM

Quote:

Posted by Xenice (Post 756701)
On a server like this - I'm sure there's plenty of inappropriate things happening. When I used to be on Ol'West, we used to get 1-2 reports every half an hour or so which isn't a lot. I can understand staff members on smaller servers getting quite bored, but not on a server with more than 4000 players. I don't really see boredom as the key issue in this case.

It might just be that they're new to being a moderator, like what Jarace said previously. However, if a GP finds their job 'boring' then they shouldn't be a GP. They applied to maintain a friendly environment and to enforce server rules, not to have the best time of their lives.

Oh there are plenty of reports, but most of them don't actually lead to any sort of disciplinary action from the responding GP, so when someone is actually caught in the act of doing something that warrants a warning or ban, it can be quite satisfying to take action against them.

I should clarify that there certainly are some people who I would assume enjoy the job or are at least not bored to tears by it, but it really isn't for everyone. You're correct in saying that people who find the job boring shouldn't be GPs in the first place, but the thing is, many people apply for the job not even realizing that they might not enjoy it, so there are probably a few people on the team at any given time who fit this description.

Xenice 01-15-2017 11:25 PM

Was this a fair use of powers?
 
Quote:

Posted by Bryan* (Post 756713)
If you aren't affiliated with these groups: [ Zanza, Nightowls, Feare ] good luck having your application approved. I find Ol'West application far more suitable to find candidates than the generic questions found on iClassic's GP application. Looks very bland as well. Take a look at the difference:

• Ol'West: https://docs.google.com/forms/d/e/1F...5AVVQ/viewform


• iClassic:
http://graalonlineclassic.com/gpapp.php

I think that everyone has an equal chance, regardless of what guild they're in. It's obvious that by being in those guilds, the people hiring are more likely to know your personality and who you are(if you're in the same guild). But that doesn't mean they're more likely to get in. They have to write an application like everyone else - and have an equal chance of getting rejected. I'm not a fan of recommendations though. This is my opinion. I could be completely wrong. XD

But I do agree about the applications though. But if it works for iClassic, why not. I think it would be better if the situational questions were asked in an interview; the person is more likely to have to think on the spot.

Thallen 01-15-2017 11:26 PM

Quote:

Posted by Bryan* (Post 756713)
If you aren't affiliated with these groups: [ Zanza, Nightowls, Feare ]

This is something I've been saying for quite a while, or at least specific to Zanza and Feare. There's no denying that the GP sector of staff has been a hot potato between that group of players. NightOwls is something that I think came after many of these staff became friends.

Wasn't Nathan also in Zanza? And then who was the GP Admin before him, Aster Feare? Speaking on Nathan though, I've mentioned a few times on these forums that a GP previously showed me my account history. The reason she did that was because she offered to put in "a good word" for me to Nathan. He listened, looked into my account, and told her my account history was too beat up to be hired. That was the whole reason behind her showing it to me. Again, there's something really bizarre about a staff member breaking a rule to explain to me why I'm not eligible to be staff…

Isn't that a bad way to be selecting GPs though? Taking suggestions from current GPs on the fly like that just seems like a horrible way to create a culture of passing power around between friends.

Jarace 01-15-2017 11:46 PM

Quote:

Posted by Thallen (Post 756716)
This is something I've been saying for quite a while, or at least specific to Zanza and Feare. There's no denying that the GP sector of staff has been a hot potato between that group of players. NightOwls is something that I think came after many of these staff became friends.

Wasn't Nathan also in Zanza? And then who was the GP Admin before him, Aster Feare? Speaking on Nathan though, I've mentioned a few times on these forums that a GP previously showed me my account history. The reason she did that was because she offered to put in "a good word" for me to Nathan. He listened, looked into my account, and told her my account history was too beat up to be hired. That was the whole reason behind her showing it to me. Again, there's something really bizarre about a staff member breaking a rule to explain to me why I'm not eligible to be staff…

Isn't that a bad way to be selecting GPs though? Taking suggestions from current GPs on the fly like that just seems like a horrible way to create a culture of passing power around between friends.

All the current staff in Feare joined after they became staff. That's how it is with the current roster of Zanza, too.

This is another thing I've said before and I doubt anyone will bother to read it this time, either.

I've received suggestions from GPs but it doesn't change the process whatsoever from not being suggested. So far none of their suggestions have been hired.

Thallen 01-16-2017 12:12 AM

Quote:

Posted by Jarace (Post 756720)
All the current staff in Feare joined after they became staff. That's how it is with the current roster of Zanza, too.

Why is that though? It seems strange to me that the guilds Bryan mentioned exist as half staff, half regular players. You don't think there's a certain bias given towards the players in these guilds?

Overall, the point I'm making is that it feels like some weird culture exists in both the GP and GFX departments that is preventing a lot of people on the outside from getting hired. I can name a lot of specific examples. I also think iClassic lacks staff who actually care about what they're doing, and instead just do it for the benefits offered with the position. Not many people seem enthusiastic with actually helping people or trying to improve the game. Rufus was someone who never had that problem, and even you (Jarace) seem to strive to do that. TD is another helpful GP.

There are plenty of GPs I can name that don't even seem half as helpful though, and it's confusing because there are people willing to do their job but they just aren't being considered. I hate to be calling out names, but I wonder what someone like Iron, Za Ichi, Andromeda, or Zelatko's staff day actually consists of. I can PM these people and almost never get a reply. Someone can be health hacking a 40 streak in a spar room and people can be reporting them, you can PM a GP, and still nothing. At that point, the players are basically doing the GP's job anyway. It feels like their entire job as a GP is waiting for reports to come to them, like naughty PMs or a mean word in a status. It's just confusing to me because I know for a fact that certain people apply, with well-written applications, willing to do a better job than that.

Jarace 01-16-2017 12:25 AM

Quote:

Posted by Thallen (Post 756721)
Why is that though? It seems strange to me that the guilds Bryan mentioned exist as half staff, half regular players. You don't think there's a certain bias given towards the players in these guilds?

Overall, the point I'm making is that it feels like some weird culture exists in both the GP and GFX departments that is preventing a lot of people on the outside from getting hired. I can name a lot of specific examples. I also think iClassic lacks staff who actually care about what they're doing, and instead just do it for the benefits offered with the position. Not many people seem enthusiastic with actually helping people or trying to improve the game. Rufus was someone who never had that problem, and even you (Jarace) seem to strive to do that.

There are plenty of GPs I can name that don't even seem half as helpful as you though, and it's confusing because there are people willing to be that helpful but they just aren't being given the chance to do it. I hate to be calling out names, but I wonder what someone like Iron, Za Ichi, or Zelatko's staff day actually consist of. I can PM these people and almost never get a reply. Someone can be health hacking a 40 streak in a spar room and people can be reporting them, you can PM a GP, and still nothing. At that point, the players are basically doing the GP's job anyway. It's just confusing to me because I know for a fact certain people apply, with well-written applications, willing to do a better job than that.

Staff meet other staff on the staff team and become friends there, it doesn't seem so weird to me.

In turn, if you have friends on the staff team you are a part of, you're probably going to stay for longer since it's something else you have in common with them.

This is how we end up with guilds that appear that way with a method of hiring like this.

As for the applications, I can't really give you a blanket answer. Even if you gave me a specific person, I can't disclose why they were not hired.

Milo 01-16-2017 01:09 AM

Quote:

Posted by Bryan* (Post 756713)
If you aren't affiliated with these groups: [ Zanza, Nightowls, Feare ] good luck having your application approved. I find Ol'West application far more suitable to find candidates than the generic questions found on iClassic's GP application. Looks very bland as well. Take a look at the difference:

• Ol'West: https://docs.google.com/forms/d/e/1F...5AVVQ/viewform


• iClassic:
http://graalonlineclassic.com/gpapp.php

Any staff in Nightowls joined after they were hired as staff. Being in the guild doesn't give anyone a higher advantage over other players. The only exception of someone being in Nightowls before they were hired is Slacky.

Quote:

Posted by Thallen (Post 756721)
Why is that though? It seems strange to me that the guilds Bryan mentioned exist as half staff, half regular players. You don't think there's a certain bias given towards the players in these guilds?

Overall, the point I'm making is that it feels like some weird culture exists in both the GP and GFX departments that is preventing a lot of people on the outside from getting hired. I can name a lot of specific examples. I also think iClassic lacks staff who actually care about what they're doing, and instead just do it for the benefits offered with the position. Not many people seem enthusiastic with actually helping people or trying to improve the game. Rufus was someone who never had that problem, and even you (Jarace) seem to strive to do that. TD is another helpful GP.

There are plenty of GPs I can name that don't even seem half as helpful though, and it's confusing because there are people willing to do their job but they just aren't being considered. I hate to be calling out names, but I wonder what someone like Iron, Za Ichi, Andromeda, or Zelatko's staff day actually consists of. I can PM these people and almost never get a reply. Someone can be health hacking a 40 streak in a spar room and people can be reporting them, you can PM a GP, and still nothing. At that point, the players are basically doing the GP's job anyway. It feels like their entire job as a GP is waiting for reports to come to them, like naughty PMs or a mean word in a status. It's just confusing to me because I know for a fact that certain people apply, with well-written applications, willing to do a better job than that.

I don't think that there is a "weird culture" among staff as your see it. We're all a bunch of a random players who've developed friendships with each other

Players apply for the position unaware of what they could possibly benefit from it besides those who intend to do it for the title. So I'd have to disagree that majority of the staff do it for benefits, not discounting the possibility that there could be someone who harbours an ulterior motive.

Dread 01-16-2017 01:28 AM

Quote:

Posted by Thallen (Post 756721)
There are plenty of GPs I can name that don't even seem half as helpful though, and it's confusing because there are people willing to do their job but they just aren't being considered. I hate to be calling out names, but I wonder what someone like Iron, Za Ichi, Andromeda, or Zelatko's staff day actually consists of. I can PM these people and almost never get a reply. Someone can be health hacking a 40 streak in a spar room and people can be reporting them, you can PM a GP, and still nothing. At that point, the players are basically doing the GP's job anyway. It feels like their entire job as a GP is waiting for reports to come to them, like naughty PMs or a mean word in a status. It's just confusing to me because I know for a fact that certain people apply, with well-written applications, willing to do a better job than that.

This is without a doubt an issue which quite a few individuals have with the staff team and I would absolutely agree that there can be work put into it and I can say without a doubt there will be, but you also have to understand not all GPs are able to be online at every hour, every day etc and when they are, there are quite a lot of things to be doing so as a player it may seem very frustrating that a GP appears to be ignoring your pm when you tell them there is someone boosting spars or anything like that. The thing about this is there are ALWAYS other things going on at the same time that usually the GP is already doing and trying to take care of that your PM about someone boosting spars just isn't as high priority as you may see it as. I can understand why it may be awfully frustrating for you as an avid sparrer to see an individual just totally cheat one of the things you enjoy about the game and get away with it for quite an extended period of time. These things do get dealt with and we really try to deal with them but the thing is there are also always a lot of other things going on.

As per hiring, the reason our application is the way it is is because by reading it we can tell how much effort the person put into it, how mentally mature they are, and how literate they are. If a person puts effort into the application then if we asked them "where is snowtown" they'd probably be able to easily answer that one too even if they didn't know in the past, that said every person we've hired recently was at very least familiar with the map and had played the game for enough time to understand how it worked and if not, was totally capable of learning it without much effort. The thing about hiring which is always pretty unrecognized is that we're looking for presentable people that are capable of making the right decisions and aren't too biased to any certain category of the game when it comes to policing. This means that we probably won't hire someone if they specifically want to focus an audience like graal babies or whatever. A lot of people say "I'd love to make the game better just hire me already" but unfortunately it just isn't that easy. There really is a procedure to hiring people which includes evaluating how a player acts in the game, what the player does in the game, personality, maturity, how much they care about getting hired and the game, public image, their past etc. It's a long tedious list. No matter how much you may think we're not hiring, we are and are always trying to. The issue is, we simply cant just hire someone because they tell us they'll do a good job.

There are a lot of things to be doing when online as a GP and they are all evenly important and all need to be taken care of. When I'm on for example and I see a few people doing things such as trying to solicit nude images, that isn't something to be taken lightly on a 10+ game and from the perspective of a player of the average player base who is generally a bit younger than the individuals who browse the forums, It's a bigger deal than a speed hacker. Unfortunately there is a lot of stupid nonsense like that which goes on and we always do need more GPs to help take care of that who are able to clearly see and understand the audience of the game and the goal of the game and are able to think in that mindset when making decisions as a GP. This is just one thing required as a GP and I've mentioned the tedious hiring process in the above paragraph of hiring someone but this definitely is a big one. If you think you or your friend could be a GP and want to give it a shot, we honestly really do want as many applicants as possible because we always need to hire more people as there are never enough.

Thallen 01-16-2017 01:58 AM

Fair reply Dread, and like I said it's not as if I'm saying the entire GP team is garbage or something because Jarace, TD, and yourself have personally replied to my issues several times. Again though, the reason I have to hawk you guys down is because my experiences with some others haven't been as responsive and helpful.

About this:
Quote:

Posted by Dread (Post 756735)
The thing about hiring which is always pretty unrecognized is that we're looking for presentable people that are capable of making the right decisions and aren't too biased to any certain category of the game when it comes to policing.

I'm not sure what bias you mean though. Do you mean if someone has a lot of experience towering, they would be biased in favor of players who tower? If that's what you're saying, I'm sure that applies to any staff member who has a group of friends from any part of the game.

I think any GP should know how to handle harassment issues and things of that nature, but what the GP team seems to be lacking are players with levels of understanding in gameplay areas. For example, I've been banned before for standing in a doorway at a tower and using the full duration of my blink (screenshot). It's kind of demeaning to have to explain to someone (who probably has very little towering experience) that what I'm doing is a gameplay mechanic and not some manipulation of lag.

Why don't you guys actively seek out players who have a grasp of specialty areas (like spars and towers) and have them police there? I'm sure towerers would be much more comfortable having someone like an Areo or Kosiris (purely examples) determing if what they're doing is against the rules compared to someone like Electron or Iron (no offense to them). The same goes for sparring. Fulgore was actually hired for the purpose but had to resign because he lost access to his laptop. You think it would bring bias, but I think it would bring experience and actual changes to those areas that are often affected by cheating. It's natural, because those players actually care about the areas of the game they're policing.

Heeble 01-16-2017 02:19 AM

This is why you have to take it upon yourself to gather a list of staff for you to contact, adding both their player and staff accounts to your friends list.

My list:
1. TD
2. Jarace
3. Dread
4. Owl

They respond to my PMs and have even asked someone else to hop on their staff account when they couldn't (which is why you add their player account).

Dread 01-16-2017 02:24 AM

Quote:

Posted by Thallen (Post 756740)
I'm not sure what bias you mean though. Do you mean if someone has a lot of experience towering, they would be biased in favor of players who tower? If that's what you're saying, I'm sure that applies to any staff member who has some group of friends.

I can absolutely understand why this seem like what we may be thinking but I want it to be very clear that we're not going to judge someone for playing the game or think they are biased simply because they may enjoy something more than other factors of the game. Everyone's got their niche. What I mean though is that there have been individuals in the past who apply and its very clear that they have a specific agenda as a GP and its also clear that as I previously stated, they only care about one part of the game while not respecting the other parts. This absolutely isn't to be mistaken for players who just like sparring, towering etc. But in our "screening" process or in the application its self, It's very easy to figure out if the player wants to just improve one part of the game or the entirety. We need GPs who want to improve the entirety of the game. An example of this would be maybe someones in one of those military guilds. We probably won't hire them if we are pretty convinced they will make it their main priority to absolutely stalk their opposing military guild.

Quote:

Posted by Thallen (Post 756740)
Why don't you guys actively seek out players who do have a grasp of specialty areas (like spars and towers) and have them police there?

I'd absolutely love if we could just conjure up a bunch of players from many categories on the team but unfortunately, we kind of get what we're given. You could argue that some people DO apply that are perhaps very good at towering etc but as mentioned previously, we have an in-depth screening process and It just isn't as simple as it may sound. This can be kind of annoying but I can vouch that it definitely works and our GPs stand out to a higher caliber than they really would be without the picky hiring process which we have. We very much so avoid a lot of conflicts that could potentially happen without a system in place like this. Unfortunately, this usually isn't something that's too noticeable unless you are actually on the team and actively involved with the potential problems that are going on which we tend to try to keep discreet. I really don't want to go out of my way and just start harassing a bunch of people to apply and that really isn't the model we're trying to lead here. We want people to WANT to work here and care about working here and improving the experience of the game for ALL players. If they would like to work here they need to apply.

Edit: Also wanna make clear, we may try hard to avoid problems etc but obviously we aren't perfect and we're aware of that and we actively try to solve said problems.

CM 01-16-2017 02:43 AM

Quote:

Posted by Thallen (Post 756721)
Why is that though? It seems strange to me that the guilds Bryan mentioned exist as half staff, half regular players. You don't think there's a certain bias given towards the players in these guilds?

Typically when you get hired you start talking to the other admins and become friends, and then eventually you just start getting recruited to their guilds.

Quote:

Posted by Thallen (Post 756740)
Why don't you guys actively seek out players who have a grasp of specialty areas (like spars and towers) and have them police there? I'm sure towerers would be much more comfortable having someone like an Areo or Kosiris (purely examples) determing if what they're doing is against the rules compared to someone like Electron or Iron (no offense to them). The same goes for sparring. Fulgore was actually hired for the purpose but had to resign because he lost access to his laptop. You think it would bring bias, but I think it would bring experience and actual changes to those areas that are often affected by cheating. It's natural, because those players actually care about the areas of the game they're policing.

I think this would be helpful, but I think the main reason there aren't GPs "dedicated" to patrolling a certain aspect of gameplay is because it would just be such a restricting position and, frankly, they would probably get bored quickly. The number of reports for inappropriate language/behavior, bad statuses/names, and harassment via PMs outnumbers hacking/speeding reports 5:1, in my opinion. In addition to that, many reports for hacking/cheating/speeding/etc. end up being false. So if there were people who, for example, would focus on reports that had to deal with sparring, then they would probably make two-three bans an hour max, when they could checking other reports. While it's a good idea, IMO it would be unproductive and the person would probably get bored very quickly, and it's better to just hire a person as a GP so they could patrol everything in Graal.

Bryan* 01-16-2017 02:51 AM

I would apply but I have a long ban history (7) despite having collegiate/work experiences that qualify to be a GP. If having a ban history defines our "maturity" and/or "in-game knowledge", then it's probably why majority of us don't apply.

I personally dislike it when GP's go inactive for x amount of days because within those days, they could have prevented a hacker or someone being vulgar to other players. It's like the "10 hours per week" doesn't really apply anymore to the position. If the GPA were to have a defined system of accountability for every member on that team, then things would be far different. If you honestly can't be online everyday and do your duties, step down from your position. It doesn't matter if you have a "life", you applied to prevent things from escalating in the game.

Milo 01-16-2017 02:57 AM

Quote:

Posted by Bryan* (Post 756760)
I would apply but I have a long ban history (7) despite having collegiate/work experiences that qualify to be a GP. If having a ban history defines our "maturity" and/or "in-game knowledge", then it's probably why majority of us don't apply.

I personally dislike it when GP's go inactive for x amount of days because within those days, they could have prevented a hacker or someone being vulgar to other players. It's like the "10 hours per week" doesn't really apply anymore to the position. If the GPA were to have a defined system of accountability for every member on that team, then things would be far different. If you honestly can't be online everyday and do your duties, step down from your position. It doesn't matter if you have a "life", you applied to prevent things from escalating in the game.

I don't see anything wrong with being inactive for a few days once every few months. We all have our lives outside the games and may have occasions where we are exceptionally busy or simply can't access our laptops. E.g. Vacation, major exams. If it is a consistent inactivity however then yeah, that would seem pretty unacceptable

Thallen 01-16-2017 02:58 AM

Quote:

Posted by Dread (Post 756746)
This can be kind of annoying but I can vouch that it definitely works and our GPs stand out to a higher caliber than they really would be without the picky hiring process which we have. We very much so avoid a lot of conflicts that could potentially happen without a system in place like this. Unfortunately, this usually isn't something that's too noticeable unless you are actually on the team and actively involved with the potential problems that are going on which we tend to try to keep discreet.

K, but the screening process didn't stop Soren from going on a rampage against competing tower guilds and sharing his staff account with a friend, nor did it prevent Raina from sending me a recorded video of my own account information (which is supposed to be private). I know neither happened during your time as GP Admin, but there seems to be reasons to doubt the process. Being that, maybe you guys should consider being a little less strict with your policy of hiring people with past account infractions. Apparently, people with clean records are completely capable of being sneaky or corrupt.

Players who actually participate in gameplay are even more at risk of having an account history. This leads to players who have lesser gameplay experience having cleaner account histories. This leads to hiring players with less gameplay experience. This leads to having GPs who are only capable of properly policing social aspects of the game. This leads to them handling gameplay-specific issues improperly. This leads to players having bruised account histories. This leads to them never getting hired. It seems like a cancerous cycle.

Milo 01-16-2017 03:13 AM

I do believe you've completely misinterpreted what I've mentioned in that quote. In my previous posts, I mentioned that most staff joined the guild after they were hired. This was a reply of what Bryan had mentioned about having an advantage of being hired if they were in certain guilds. There isn't any preference towards recruiting staff whatsoever. The reason it may seem so is that we all develop friendships with each other and eventually join the same guilds. This is inevitable unless you expect us to avoid being in the same guild which is honestly rather ridiculous.

As of right now, NightOwls is a guild for people I'm closer to/friends. There isn't any preference towards anyone and the reason why it may seem like other players don't get recruited is that i don't know or trust them. There have been several instances in the past when we've just recruited people when they asked and it certainly did not turn out well. Some decided to bombard us with silly questions like "give me hat pls" "am I admin now" and so on. Another instance is when they've decided to proclaim themselves as our good Friend and go around telling people "give me gralats or I report you, Milo is my Best Friend"

Dread 01-16-2017 03:30 AM

Quote:

Posted by Bryan* (Post 756760)
I would apply but I have a long ban history (7) despite having collegiate/work experiences that qualify to be a GP. If having a ban history defines our "maturity" and/or "in-game knowledge", then it's probably why majority of us don't apply.

I personally dislike it when GP's go inactive for x amount of days because within those days, they could have prevented a hacker or someone being vulgar to other players. It's like the "10 hours per week" doesn't really apply anymore to the position. If the GPA were to have a defined system of accountability for every member on that team, then things would be far different. If you honestly can't be online everyday and do your duties, step down from your position. It doesn't matter if you have a "life", you applied to prevent things from escalating in the game.

Unfortunately this is a volunteer job and people just aren't going to dedicate themselves to be on EVERY day of every week but we do have an hour requirement and people do hit it. If they are unable to hit the hour requirement then they are to tell us beforehand. We're not going to just get rid of a helping hand just because they weren't on at a specific time. If that were the case we'd only have a few GPs and the situation would be even worse than it is.

As per your qualifications for being a GP, If you were to have an extended ban history that is within the past year or two, or you have any major bans in general, we're not going to ignore it. It's a red flag. Also generally an extended ban history is a sign of immaturity, irresponsibility and carelessness and we try to avoid that on our staff team. The thing is though, even with an extended history of bans etc we still look beyond that because we understand people can change and improve. We also investigate things like overall attitude ingame, on the forums and public image. We want people who can react responsibly to the players without emotion getting in the way. You can read more about this in this post.
Spoiler
Quote:

Posted by Dread (Post 756735)
As per hiring, the reason our application is the way it is is because by reading it we can tell how much effort the person put into it, how mentally mature they are, and how literate they are. If a person puts effort into the application then if we asked them "where is snowtown" they'd probably be able to easily answer that one too even if they didn't know in the past, that said every person we've hired recently was at very least familiar with the map and had played the game for enough time to understand how it worked and if not, was totally capable of learning it without much effort. The thing about hiring which is always pretty unrecognized is that we're looking for presentable people that are capable of making the right decisions and aren't too biased to any certain category of the game when it comes to policing. This means that we probably won't hire someone if they specifically want to focus an audience like graal babies or whatever. A lot of people say "I'd love to make the game better just hire me already" but unfortunately it just isn't that easy. There really is a procedure to hiring people which includes evaluating how a player acts in the game, what the player does in the game, personality, maturity, how much they care about getting hired and the game, public image, their past etc. It's a long tedious list. No matter how much you may think we're not hiring, we are and are always trying to. The issue is, we simply cant just hire someone because they tell us they'll do a good job.



Quote:

Posted by Thallen (Post 756765)
K, but the screening process didn't stop Soren from going on a rampage against competing tower guilds and sharing his staff account with a friend, nor did it prevent Raina from sending me a recorded video of my own account information (which is supposed to be private). I know neither happened during your time as GP Admin, but there seems to be reasons to doubt the process. Being that, maybe you guys should consider being a little less strict with your policy of hiring people with past account infractions. Apparently, people with clean records are completely capable of being sneaky or corrupt.

Players who actually participate in gameplay are even more at risk of having an account history. This leads to players who have lesser gameplay experience having cleaner account histories. This leads to hiring players with less gameplay experience. This leads to having GPs who are only capable of properly policing social aspects of the game. This leads to them handling gameplay-specific issues improperly. This leads to players having bruised account histories. This leads to them never getting hired. It seems like a cancerous cycle.

You're right and since then we have put much more effort into preventing that. The thing is, we cant prevent all bad things from happening especially if said individual has shown no evidence of planning to cause harm. By this idea I could technically decide to just go rogue right now and no one could really prevent that. The most we can do is put effort into screening people and really looking into how they act and what they would do in various situations. Bans are just a part of this. We're not going to deny someone JUST because of bans unless they are pretty bad. We're going to look to see if they show evidence of improving since they've gotten those bans. How recent they are is also a factor. As mentioned above overall attitude, public image, situations in the past, overall care and respect for players/the game are also things that we need to consider. All that being said there has been very noticeable improvement since the Soren situation which leads us to believe that the systems and methods we've put in place are working but no system will ever be completely perfect.

CM 01-16-2017 03:36 AM

Quote:

Posted by Thallen (Post 756765)
Players who actually participate in gameplay are even more at risk of having an account history. This leads to players who have lesser gameplay experience having cleaner account histories. This leads to hiring players with less gameplay experience. This leads to having GPs who are only capable of properly policing social aspects of the game. This leads to them handling gameplay-specific issues improperly. This leads to players having bruised account histories. This leads to them never getting hired. It seems like a cancerous cycle.

I don't see how "participating in actual gameplay" (as you call it) should result in a higher risk of having account history. Any player who lets something like sparring or towering affect their own account history or their behavior is at fault.

Slacky 01-16-2017 03:42 AM

IM LATE TO THE PARTY RIP
 
Quote:

Posted by Thallen (Post 756721)
I also think iClassic lacks staff who actually care about what they're doing, and instead just do it for the benefits offered with the position. Not many people seem enthusiastic with actually helping people or trying to improve the game.

I care very much about the art I make and the community that receives it. In fact the two goals I made when I joined the GAT were to improve myself artistically and to make stuff that the masses would want to see in the game. o: <3


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