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-   -   Changing graal identification email (https://www.graalians.com/forums/showthread.php?t=37102)

Strum 10-08-2016 09:12 PM

Changing graal identification email
 
Hello, hello.

So one of my friends (aka Lyon19') got his email account blocked (he doesn't know why)and so if one day be broke his phone or got it stolen from him he would basically lose his account.So he tried sending a ticket to toonslab but they haven't responded (2 weeks ago) and so now he is wondering what he has to do to change his graal identification email.

Bryan* 10-08-2016 09:35 PM

For some reason these clowns in management think changing your email is a bad idea (they think it's someone else asking for the email -> possible scam blah blah ******ed bs).

Eugeen 10-08-2016 09:49 PM

He's supposed to contact the email host aswell otherwise Toonslab will most likely throw away his email as a scam one

Count 10-08-2016 10:02 PM

Quote:

Posted by Bryan* (Post 736567)
For some reason these clowns in management think changing your email is a bad idea (they think it's someone else asking for the email -> possible scam blah blah ******ed bs).

too many stupid people gave away all their information (account ids, email, email password) and ruined it for everyone

Basi 10-08-2016 10:45 PM

Quote:

Posted by Bryan* (Post 736567)
For some reason these clowns in management think changing your email is a bad idea (they think it's someone else asking for the email -> possible scam blah blah ******ed bs).

this game has some of the worst management and support system/people ive ever seen.

Weeno 10-08-2016 10:56 PM

Quote:

Posted by Basi (Post 736581)
this game has the worst management and support system/people ive ever seen.

ikr

Yonce 10-09-2016 02:59 AM

yall dont needa play

Striken 10-09-2016 07:04 AM

Quote:

Posted by Yonce (Post 736624)
yall dont needa play

You don't need to talk.

Albie 10-10-2016 06:05 PM

Quote:

Posted by Yonce (Post 736624)
yall dont needa play

I hate people like you, who whenever someone makes a criticism to the game says "no one is forcing you to play" or something along those lines.

You're right, no one is forcing anyone to play, however being annoyed about something bad is perfectly reasonable and may lead someone to make a formal complaint which could effectively change something.

However, I believe things such as the support system are ran by unixmad (as the support page is branded under toonslab) and since when has unixmad cared.

tl;dr
no one is forcing anyone to play but complaining isn't always bad

Weeno 10-10-2016 07:02 PM

Quote:

Posted by Albie (Post 736872)
I hate people like you, who whenever someone makes a criticism to the game says "no one is forcing you to play" or something along those lines.

You're right, no one is forcing anyone to play, however being annoyed about something bad is perfectly reasonable and may lead someone to make a formal complaint which could effectively change something.

However, I believe things such as the support system are ran by unixmad (as the support page is branded under toonslab) and since when has unixmad cared.

tl;dr
no one is forcing anyone to play but complaining isn't always bad

Ily no homo

Albie 10-10-2016 07:41 PM

Quote:

Posted by Weeno (Post 736879)
Ily no homo

love u 2

Zetectic 10-11-2016 05:13 PM

Quote:

Posted by Strum (Post 736563)
So one of my friends (aka Lyon19') got his email account blocked (he doesn't know why)and so if one day be broke his phone or got it stolen from him he would basically lose his account.So he tried sending a ticket to toonslab but they haven't responded (2 weeks ago) and so now he is wondering what he has to do to change his graal identification email.

What do you mean by 'got his email account blocked'?
If you meant 'he can't access to his email account'. then he has to contact the email provider to deal with that issue.

Quote:

Posted by Basi (Post 736581)
this game has some of the worst management and support system/people ive ever seen.

There's a mobile game that has about 100k users daily and have no support page/system at all. lol. Just FAQ, faq urself..

Regius M. 10-11-2016 05:27 PM

Quote:

Posted by Zetectic (Post 736967)
What do you mean by 'got his email account blocked'?
If you meant 'he can't access to his email account'. then he has to contact the email provider to deal with that issue.



There's a mobile game that has about 100k users daily and have no support page/system at all. lol. Just FAQ, faq urself..

what game is that lmfao

Zetectic 10-11-2016 08:53 PM

Quote:

Posted by Regius M. (Post 736972)
what game is that lmfao

line play.

there's no support. you can report people, but that's about it. line (messenger) has a web contact form, but it doesn't include line play (game) for the support. so you won't get the answer you want.

you can clearly see the massive amount of complaints and issues through their official facebook comments, app store reviews. they have no official forum, but they had a tumblr from 2012 that is left outdated/unused.

i know why they have no support though. but i'll stop it here.

Regius M. 10-11-2016 09:42 PM

it looks like a japanese thing, if i am looking at the right one lol

Zetectic 10-11-2016 11:50 PM

Quote:

Posted by Regius M. (Post 736983)
it looks like a japanese thing, if i am looking at the right one lol

yep, it's made by a japanese company that's owned by a korean corporation. base users are mostly south/east asian females.

sorry for off topic lmao.

DoubleliftGraal 08-20-2017 04:26 AM

Damn man sucks


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