Information Kiosk
 

Yo,


where da staff list @ in da Information Kiosk?

thx guys

pcout

They removed it bcuz too many Players were annoying the staff with their useless questions

haha "useless", but no I mean must have been annoying with 3k Players online.

they removed it cus they find it unnecessary. thats far as i know.

Bull****.
Why is it unfair? If I want to know who is staff , than I want to know who is doing a good or bad job.(or who banned me)

So readd the Staff List please.

I agree the staff list should be publicly available.

Same thing when a gfx publishes a new hat, credit goes to him. Same as credit goes to a GP doing a good or bad job.

This

Nah, doesn't really clear my question. If I have a problem , or if I had one I always pmd staffs , some replied send an email. Well, I sent one.

That's bs what bigfoot is saying , people praise him for his reason , I don't.
I still stick to this : Staff list should be re - added...

If you're willing to make something and put it on the server, your work is (obviously) open to criticism/praise. You should be mentally equipped to deal with a bunch of 14 year olds calling your hat "****" if you're an Admin. Sounds to me like they're just annoyed of answering questions over and over again. It's not like they consistently check the report/feedback logs anyways, since most of the problems (speed hackers/glitches/cheaters) go unnoticed.

None of the graphics team take it to heart the response from the players about the content that is produced. While we always aimed to improve, we're pretty used to GST hats being **** and how old hats were better and ya

As for GPs, they shouldn't really have to explain to the players who ask them directly why they/their friend have been banned, that is an issue like many that should be sorted out with the higher ups through email, so ya ur right, it probably is annoying

the speedhacking thing well, either nobody is online or its out of the GPs power. I'm not suggesting the GPs don't even bother, but im pretty sure those who do speedhack/cheat/whatever know how to ban evade hence why they don't look like theyve been banned in the first place

Pros of having a publicly available GP list:
-Players can easily search someone knowledgeable of the game for their questions.

Cons of having a publicly available GP list:
-Spam sent to GPs: Messages like "Hi", "What's up", "Can you host events" etc. These distract GPs from their more serious tasks. PM messages should be the last thing they check after reports, uploads and feedback.

-Creates the illusion that certain players are more powerful than others.

-Staff can easily be harassed. There's a notable history of players verbally assaulting staff members. Removing the list does not prevent so but dramatically it. Newer staff members have also been victims of hacking attempts. The transition from player to staff member should not be too over-encumbering and having them change the password of all their accounts, set up a proxy,etc is not an experience they should be forced to do.

-Hackers, sexual predators, etc can add the entire GP force to their friend list. They are much more prone to their misbehaviour when they know that no one is online to stop them.



And this paragraph is for those who want a staff board so they know who to criticize for their work.
A GP member's performance cannot be judged by a player. Their warn/ban history is not disclosed to the public. Moreover they are 99.9% stealthed. Figuring out who banned who is purely speculative and having a board narrow it down to 20+ names won't help you.

Wait...GP's have serious tasks?! WHAT!

I think it was answered in previous threads, I believe it was about popularity or fame something like that. Better to keep the GP's anonymous to avoid harassment, spam, etc.

But in my opinion, at least keep a Staff Board like how every damn game has one.

Another negative is that; when a staff is fired, they would be removed from the staff board. One week you'll see them on the staff board and another week you'll see them off. It's embarrassing and people notice. It's a mild form of public ridicule and the players shouldn't be allowed to see who gets fired. It creates gossip and ****. That's just ONE of the many reasons why it's not there. It's not coming back either.

To be very professional, we're trying to at least have confidentiality like other jobs. Would you want 3000 people online to know you were fired? Didn't think so.

Then they shouldn't have volunteered for the job. It's a mmorpg for god sakes, there's going to be drama/gossip whether you like it or not, and there's no way to prevent it either.

except by taking it away..

Both good arguments. Just a post a list of current admins on the forum. That way 'noobs' won't bother admins with annoying pms and clear up all those minor issues.

just put it back

Ridicule? I get called a n***** and or f** everytime I log on. If anyone's suffering, I think it's me.

Bring the Staff List back.

Out of the GPs power? Wot? The only time it's out of power is when they consistently come back after being banned.

I don't see why players would need to directly contact a staff member in the first place.

That's what he talked about in the next sentence...

Don't assume that speedhackers know how to ban evade. Speed hacking is literally the easiest thing to do, and I'm positive most staff members know that.

There should be a "Staff List" button on the Menu. In this, it could either show all the staff like beforehand, or just the GPs (which is most useful). Then it'd be accessible everywhere rather than just the kiosk.

You could even go another step further and add an "add staff member" and "pm staff member" button when you press on their icon. Then we wouldn't have to search the Player Database for a staff member which was difficult enough. (Or when you press on their icon it just opens their profile so you can add them and pm them as you please).

Not much development is needed to add this, as we already have a friends list gui which could be filled with the current staff when you press on the Staff List button. And we already have the profile GUI and all that junk

Rather than adding back the staff list (which is needed) go ahead and improve it.

Alrite stop trolling u

I remember a while back I was in my house and I noticied that something was wrong with the level , my house was a lava themed house at the time and their was a big beige tile in the lava that should be removed, the bug had been around for about a month without being noticed.
I wanted to report the bug so I went to the kiosk and pm'd imprint and he got it fixed.

Now it will be impossible for I would not know who is staff in what position.

You could just feedback it and the online staff that check feedback would notify someone that could fix it.

However, I like the idea of there being a button in the menu that allows you to message a random staff member for certain graal-related questions. The staff member's name could remain anonymous. There could be a message beforehand stating if this tool is misused then it could lead to having this privilege removed for the player, sort of like people can get banned from uploading or using feedback.

Well the person who made the GST hat that I got personally PMd me and we spoke and he told me he would be open to suggestions and said it was his first hat so it's cool that the admin contacted me. It would be cool if the other GST guilds that got a hat knew who the admin was. It was cool to see an admin actually care and wanted to know the ways he could improve. I think I've overlooked the Graphics staff and just realized that some do try really hard but they just are new but instead of complaining we could atleast find out who makes the hats and offer them suggestions like the admin who made the hat I got.

Well Fanta what I do is whenever admins send out a personal message I just buddy up the admin I think I have like 6 GPs and 3 Graphics on my buddies list (including you Admiral) it helps if you buddy up their player accounts too as they don't get much spam on their player accounts. Korin is an active sparrer who's usually on his player account so you can just msg him directly.

Instead of having a list to show the full list of admins just implement the "showadmins" system to show the staff who are currently online it takes away from the public humiliation factor after people get fired.

No they should not be anonymous
Volenteers don't get payed but usualy do what they do to help others, being anonymous ruins it.

Players will always worship staff no matter what you do.

They get paid in gralat packs. Something is something.

lol never heard dis

GP's told me this

I think this actually a pretty nice suggestion.

you are a genius man Brick,please don't pretend that you don't know that...

david?

hi can i ask you something?

r u admin?

hi

i saw an hacker

hey

can u upload my hat??

hey can i ask

when u becom admin?

help lisabutt cal me noob

+rep.

crono? pls hire me


Yes.

yus

hi

banned

hoy

ask some gfx admin

sure

when they noticed im best

cri

I've never been admin so I can't argue with you about this , but I don't think it is really that hard to handle the pm's. Just don't let them see you online on the list/search list. Isn't that a new feature in options?

+rep.

not sure if you're a troll like me or not but thx :love:

Having my name on the information kiosk produced quality PMs like those above. 0 about anything level related, other than the casual "can u tech me lat".

I'm in support of there not being a public staff list. Staff don't need their names public so that they can be bothered while they work, hell most of the people on that staff list shouldn't even have a staff account. I mean really, what does a graphics team member actually need a staff account for? And why would a player ever need to message that staff member?

If you have a problem with someone, the proper procedure is to use the report button, because that is the only way staff are going to help in that field.

If you have a question then there is the feedback button, or toonslab, or graalians. You don't need to spam staff with a question that is probably common sense. I honestly don't think that you can even come up with a question that you NEED to ask a staff member.

If you have any sort of account or game issue there is toonslab.

The stafflist was a product of old staff feeling they needed to be recognized for their mediocre work.

well , just script an auto pmer ***


agree with that , rest is opinion

A former Gfx staff mentioned that you get 30k g for joining so you can get a personal head and body upload.

But some recognision should be there.
Even I who think that developers are worshiped like gods and its annoying think that players should know who is working for graal.

Fyi nobody looks at damn feedback

Who deals with player related questions ingame? then..(feedbacks barely answered/is for feedback.. toonlab usually waste of time/dont get informed within a standard chatting time + graalians you'd get bare abuse for making a thread like i.e: who uploads 1k hat+who to send too(just example) resulting in colin deleting thread. lol

there should be a list of staff, not having it just an simple way of not dealing with issues as per. A sign is no praise it's there to inform players.

If the police force can't be monitored by the people it's supposed to protect, it will inheritly become corrupted with power.

Explain to me how any of the following is opinion based.

"If you have a problem with someone, the proper procedure is to use the report button, because that is the only way staff are going to help in that field."

"If you have a question then there is the feedback button, or toonslab, or graalians. You don't need to spam staff with a question that is probably common sense. "

"If you have any sort of account or game issue there is toonslab."

agreed

+rep

heh. I've reported people for things they should be reported for, and they aren't banned. considering the fact that I sent an email to toonslab about a game issue, and they haven't replied back after 1+ year. Unreliable, right? Toonslab ALSO doesn't necessarily take into account any feedback about making Graal bigger, but I might be wrong. then again, Graal is REALLY small rn. (about 5x smaller then 6 years ago) If it's because of payment issues, I suggest you look at super smash flash 2. Not ONLY a non-profit game, but also a very detailed game, and many people play it.

Certain contacts should exist, including the manager, Graal Police admin, and perhaps even Graal Police members. As it stands you have no way of contacting the administration unless you have a private way to contact them, which makes the whole system very elitist.

http://support.toonslab.com/

and if you're referring to GP's that is what the in-game report feature is for