Information Kiosk (FAQ) Where's the sign?
 

So,

the sign is gone, I'm guessing it is because the admins to much work, so they don't want us to know who they are anymore. All the do now, is host events lol.

False. There has not been an event hosted within a month. If so, they should have a button in the menu of iClassic showing all the admins instead of the sign because if you player search them, it's hard to find them since most players have the same nickname.

The admins who spent time discussing and being accessible to the players have, for the most part, left the building.

And, along with 'hosting events' don't forget those hat updates. Why remove the previous (decent) hats at frog shop and put in these...uh... interesting and expensive ones?

Who knows. Some one had a reason. We might never get a response as to why.

This is a truly genuine idea!
Great and easy way to contact game support.

You just aren't on when it happens. I saw a cliff climber the other day.

And would be cool to add /showadmin command too >~<

The whole reason we got rid of the contact sign is it directly praised the staff and condoned them for their work publicly. This is becoming a trend in Classic and we felt it fit that staff should work out of charity without public recognition. There is no incentive for being staff and the new trend became a way to announce their patronage instead of moderating/producing without incentive or direct recognition from players (in negative in a way of getting boosted attention.) And now we're implying an indirect supportive connotation for people to use our email system for their inquires because most players contacted us directly which kind of screwed our system a bit because the people messaging our staff would get instant priority over the people spending time emailing Toonslab which has always been unfair. What we're trying to implement now is a balanced enforcement of our resources so that everyone has the same equal advantage i.e our major ramifications should desolate all inequality whether it'd be unfair priority over reports/ban appeals or staff getting a recognition that implies a greater importance or their greater influence over players.
After all, staff are as much a player as you are, and we're not going to make a sign dedicated to every Unidentified Account that is created.

This is fantastic.

The in-game support team will most likely vanish in the long-term.
Thus being replaced by a single support E-mail/Support.Toonslab.

No, the goal is to make an equal string of priority between every player. We're not implying that you can't ask a staff member for help but what we're trying to do is influence the players to use an equal mean necessary to resolve inquiries that won't inherit them to become a bigger priority over another player. Our Moderation handles problems that are in their control [with the resources they possess] and which are relevant to their expectations as a staff member. They handle-in game issues td:lr. Anything from resolving reports/punishing players who are disruptive or making sure the chat is safe. But anything that deals with your personal account such as transferring, ban appeals, and other problems that have no distinct relation to what our in-game moderators are capable of should be forwarded to our support team outside the game.

The e-mail has been there from the start and is probably the most useful tool to troubleshoot with actual problems. But for problems like "u mak me adman pls?" we need actual people to tell them that they can apply at gp.graalonlineclassic.com.

Off-Topic: Didn't that site ask about your experiences with Graal PC?

That problem can simply be addressed with a sign deliberately giving info for people intending to apply.

Damn, you said it too well dude.

This

That

I know why

The New World Order is coming

How will we know who to contact in-game since there is no sign anymore? If we have a question about uploads for example, who do we contact since we don't now, who is and no longer is online. You might just as well fire the entire GP team, because they won't be doing much.

Also, who are you?

There a corner dedicated to uploads so that problem is solved.
Also, you don't know Bigfoot? lmao pleb.

Lol to the newbie, sardon.
You may know him as Weirdo in game.

Thanks, this concludes everything in a perfect matter!
Really appreciate your quality answer.

i dont know bigfoot either

If you played classic at all, you should know him as weirdo.
Looks like a tired Zorba and lurks around Battle Arena.
Also RP's as a horse lol.

Wait then wtf do GP's even do Bigfoot? They don't handle the toonslab.

I play classic lol, but that doesnt mean i should know who that is.

Bigfoot/Weirdo is in charge of gfx and GP's only press a button to ban you.

GP's respond to in-game reports, warn, ban, patrol the map, all that fun stuff. They're the ones that deal out the punishment. Toonslab support are the ones that appeal it if it was a mistake.

Sad they need a whole separate team for your mistakes, you shouldn't even be hired if you mess up that much. Highly unprofessional.

I said that to Reechu and she said I was wrong and not to trust you.

Most of the time it is because players, don't know what they're doing and when they're wrong they don't always know it. Plus it's not like if zor was going to meet every GP in real life so that he could have an idea of if the person will abuse of his powers or if he'll be the dog of the staff(which is not an insult, dogs are animals with an high sense of loyalty, a pretty great example:Hachi).
So it is to make sure that Gp don't make mistake, but also to be able to close the discussion between should or shouldn't you be banned.

Volunteers shouldn't be recognized for their effort? Graal is a charity?

I agree, it's kind of dumb. Imagine all the Graphics people who put countless of hours into the art we see in the game, and he thinks that they shouldn't deserve recognition.

Graal is a charity LOL

as someone who works for a server I ask someone to please explain this logic

They can simply write in description of the hat made "By: (insert gfx admin)"

I never understood why they don't do that, I've seen it here and there but they should put a made by in the description

lol.

Google Translated Coco-nese. This particular "lol." means "because you people always complain about graphics and this would only give you a specific target for your complaints"

I don't really see why the Sign was removed. It has more flaws than it does good. I see what Bigfoot was saying, nicely explained and does help. But you can't reason that people only become staff to become "popular". Which you said is the reason it was removed. Not only does it make quick in-game support more of a hassle, it also doesn't show recognition for the people volunteering their time for the server. Players won't know who's staff anymore either. All in all I think it complicates things more than it helps.

missing it
 

Blah blah... I miss it. Bring it back!

Hire me I'll talk to people about there problems.

You are literally applying as an Administrator to help the game and its community. Thats all. It is literally a charity, helping the game is you donating.

Anyways, love what you guys are doing with the emailing system. (If you want an invite to Inbox, pm me)
Its nice that 12-15 year old admins aren't getting recognition anymore, as teens main goals in life it to become a celeb, or in this case, an ingame celeb.

Are you guys going to somehow hide the names of event hosters too? That'd be good

You really think kids want to be admins to help the game and the community become better? Or to have power and to show off with their statuses and start stupid fking question events

I think it's good that they removed the sign. It's a step in the right direction to deter people from applying for a staff position solely for the purpose of becoming famous in graal. Plus there wasn't much of a reason for it being there in the first place, since pretty much all problems can be addressed using feedback, reports, or toonslab.

lolwat

My feedback has been:
1. New house layouts
2. Fix Snow Town, it's glitching like crazy

lol being famous on graal..

Oh and about the sign, Im pretty sure, people used the sign to find names of staff so they can contact them. For people like me, I dont know the names of any gp anymore lol, so the sign helps me find staff members i can contact if there was ever a problem.

Why do you need to contact an administrator personally, when there's a report function. The only time you need to contact an admin is if you have a problem with a player, so then you would use the report function.

Report report report function

People report each other all day for pKing lol, everyday somebody with less than hundred hours. Says they reported me for killing them then they go on to harass me. Ow multiply that by one million and you'll see why the report button is fun

bring it back;(
 

I think people have the right to know what staff members are around. So I definitely believe the sign should be put back. Players have the right to report bad staff.
Before anything, I had no idea who the staff were. So when I used to see some around, and couldn't catch their name on time (or a quick screen shot), I would remember their look and just head to Kiosk. I'll look at the sign, and I would find out what staff member that was. It had always been a lot of help. And everyone knows there's always that staff doing something they shouldn't be. So I don't see why it should just be seen like a 'read this and worship'. And with all the new staff... Who's ganna know who's who?

Why do you need to know whos who?? There is literally no reason you to know staff names. None. If you have a problem, feedback and report.

This is the new Graal order.

A pointless thread given too much air.

Ash ketchum is part of the illuminati :0