Patrol time? When was the last time someone was actually punished for breaking a rule? You guys are very serious about staff harassment but what about players using the chat to harass other players? And what about the people hacking by towers? And PMing is quicker and easier than e-mailing.

What I think:
 

Personally I think All admins should have pm from friends off... I mean your STAFF! your their to communicate with the graal players and sort problems in the game. IF you cant handle the 'I wanna be admin' comments from noobs shows you have no patience and shouldn't be staff.
Also they should have in their status saying pm if you have a question or problem.. if you spam or ask to be admin you will be banned or blocked. Simples
So complaining about people spamming you or asking can i be admin...
staff use your brain.Just block them or warn them. plus Before you say email with ATTN://(whoever needed)about problems its useless most are ignored or deleted unless they know the person!

last subject to many Classic Staff who do nothing and just show-off on classic the staff department is dreadful to era's staff on so many levels.
Also staff say only azrael,stefan and twinny do new places? why? whats the point of all the other development team? would be great if you actually let the others in development team to do their bit in updating graal and then see the work they have put into it before releasing.

Well the I would really say that Admin's should not block people cause if they actually have a serious questions at a specific time and the admin they are trying to pm has them blocked they won't be able to pm that question and who knows how long it would take for another admin to come along to answer questions.

Staff on iClassic are way different from Staff on iEra. (As wafflez has said before -don't know if it was on this thread or not-) Classic GP admins are to moderate the players of the server, while on Era is to answer questions and moderate players. For iClassic staff they have a choice to keep friends pm only off or on.

It would be much easier, if we could pm staff with questions we have at specific times. As i said if they spam you then you could just warn them of banning...(if you don't want to block them) also if they did need something to know at a specific time their it most likely wouldn't be something so urgent and also their is other staff they could pm(if not on there is allways email.)

It's unfair to have just friends only on as being staff; its like the new staff that get recruited all from staff guilds or know other staff it's too bias.

Start hiring PR?

[email protected]
Or
Facebook
Or
Here

Classic has too many players on it so we get spammed by pointless pms. You can't really compare it to era or any other server because there are less players. Also my skype is ALWAYS available when I'm on PC so NewYorkerNick.

And to the question up there on when the last time a player is punished for breaking a rule... ALL THE TIME! A couple times every 5 min for me. Reports are read and action is taken. How can you assume we don't punish people when you don't have access to the ban list?

people have to understand that we gets 1000's of pointless reports like: this guy killed me for no reason! i demand you ban him!
and i get 100's of pms that are just people spamming me, asking for hats, and for some wierd reason asking how old i am.
what makes it worse is that i patrol graal for hours everyday and all i hear about admins is that were power abusing freaks.
people really have to put themselves in our shoes.

*cough*hire them*cough*

Nah just joking. I think I can understand how it must be. Probably it´s even worse.

First (>0.0)> I found you :D

Second yea I can realize how many spam you get of newbs saying are you hiring lol, but I think the Dev Team needs more than GPs

I have reported someone before and had the person dealt with instantly, and other times i have reported someone and pretty much watched them sit there for an hour with no consequence. I honestly think the number of staff is important, but more importantly they should actually listen to reports! I also think its funny how alot of staff treat "in-game messages" as a terrible thing.. Not everyone wants to get on their pc to ask a simple question. But then again im not staff and i do not see this from their perspective so i guess what i have to say isnt that valid, but this is how it seems from my point of view.

What can you ask on PC what you can´t do on the iDevice?

Point being, i dont want to get off graal to ask a quick question.

PM a staff member? Or (if you have it) use the background option for the iDevice 3G and up or iPad 1 and 2.

Else I think its not that bad having 10 minutes lesser.

*Facepalm* did you actually just say "Pm a staff member"... that's what i'm talking about, they all have pm's from friends only, how is a new player going to get an answer if they do not have the person as a friend... i'm speaking for new players with simple questions, how would they even know to use alternative means to contact someone, i.e. Forums, facebook, etc. if that's how staff wish to be contacted then they should maybe post some contact information in the info kiosk. The only staff member with contact info on the sign is NYN, and i dont think he can contend to all the questions alone..

*facepalm* Not every staff member has that. There are some which have it turned off which are feeling free to get spammed.