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-   -   Bug Reporting [2016-20XX] (https://www.graalians.com/forums/showthread.php?t=34341)

4-Lom 02-22-2019 03:11 AM

There's been a misplaced NPC that's hanging out on the top exit of the bandit hideout (by the large chest). The way he's positioned he's preventing people from moving after exiting the door. Effectively this prevents people from getting to the chest.

Mashboyellis 02-22-2019 02:42 PM

Quote:

Posted by 4-Lom (Post 824445)
There's been a misplaced NPC that's hanging out on the top exit of the bandit hideout (by the large chest). The way he's positioned he's preventing people from moving after exiting the door. Effectively this prevents people from getting to the chest.

Fixed it, should be fine now. In future, just ask a member of staff in-game to temporarily fix NPC glitches like this, it's quicker than on here. If you are unsure who is online, send feedback. Of course, before doing this you should try re-logging. Sometimes this can also do the trick.

4-Lom 02-23-2019 02:52 AM

Quote:

Posted by Mashboyellis (Post 824451)
Fixed it, should be fine now. In future, just ask a member of staff in-game to temporarily fix NPC glitches like this, it's quicker than on here. If you are unsure who is online, send feedback. Of course, before doing this you should try re-logging. Sometimes this can also do the trick.

Hey chief, thanks for the followup.
I'm on at odd times lately when most staff won't be around.I feel you on the feedback thing, but there's no response there (almost ever) and it's nice to have acknowledgement that someone has seen or heard what has been mentioned.

Thanks again!

ZedFox 02-25-2019 02:36 AM

GST Butt taunt now showing as pure white (at least for me) no matter what colour is selected for the glove. Others see it as white too, even though my glove colour is different.

Tried relogging, tried refreshing cache, tried loading slots, tried changing the glove to every colour.

Dusty 02-25-2019 02:55 AM

Quote:

Posted by ZedFox (Post 824532)
GST Butt taunt now showing as pure white (at least for me) no matter what colour is selected for the glove. Others see it as white too, even though my glove colour is different.

Tried relogging, tried refreshing cache, tried loading slots, tried changing the glove to every colour.

Sorry was an issue with an update to it.

ZedFox 02-25-2019 03:46 AM

Quote:

Posted by Dusty (Post 824536)
Sorry was an issue with an update to it.

It works! Thank you so much for the update!

There's just 1 slight problem,
The pure black colour is now too dark, here's a comparison of before and after:
https://i.imgur.com/QlNqoTd.gifhttps://i.imgur.com/a4grNdu.gif

Reggie* 02-25-2019 03:59 AM

Quote:

Posted by Dusty (Post 824536)
Sorry was an issue with an update to it.

Also, on PC when I use the command through chat the white isn't there. But when I press D on my keyboard to use it (or F) it shows white for like a millisecond and then goes to normal color.

ZedFox 02-25-2019 05:08 AM

Quote:

Posted by Dusty (Post 824536)
Sorry was an issue with an update to it.

Oh, also the shine on the butt has now been removed. Could the shine be brought back?

One last thing: on PC, I can't seem to see the taunt gani no matter how many times I restart or refresh the cache anymore

Kiri92 03-01-2019 11:08 PM

Uhmmm, Winged Lion has problem with bushes. I feed him till his full and when i go on water w him, hop off, and then on again, it will lose all bushes...

4-Lom 03-02-2019 02:37 AM

Hey Kiri,

Did you swap mounts between when you were riding the lion?
If you feed one mount bushes, then jump on a different mount, then your bush count goes to zero.

ProtoNova 03-03-2019 04:25 AM

I have been having troubles with loading the game. i have made sure that it's not flash, nor my computer, as other flash games are running fine and dandy.
Anyone who might nkow why?https://media.discordapp.net/attachm...887&height=499

Quote:

Posted by Kiri92 (Post 824706)
Uhmmm, Winged Lion has problem with bushes. I feed him till his full and when i go on water w him, hop off, and then on again, it will lose all bushes...

Also I get this quite a lot too. I have already reported it, but nobody's seen to it.
What a waste of 105 thousand gralats.

Reggie* 03-03-2019 05:54 AM

Quote:

Posted by ProtoNova (Post 824760)
I have been having troubles with loading the game. i have made sure that it's not flash, nor my computer, as other flash games are running fine and dandy.
Anyone who might know why?

Don't know, having same problem though.

Saeed 03-03-2019 12:32 PM

We have been experiencing an issue where your character goes invisible and you won't be to swing. This happens anywhere in the map. You also won't be able to click any button.
Another issue is people's heads and/or bodies going invisible.
Both problems are taking place on PC.
https://cdn.discordapp.com/attachmen...08/unknown.png

4-Lom 03-03-2019 02:42 PM

Quote:

Posted by ZedFox (Post 824726)

I know it's because of the actual files, but if there was a way to remove those pixels on the rest of the bodies, that would be great.

Yeah I've had the same issue. There's various body files that don't line up properly. In short, I think it's the gani - not the bodies.

Shaxx 03-03-2019 03:23 PM

Quote:

Posted by Saeed (Post 824769)
We have been experiencing an issue where your character goes invisible and you won't be to swing. This happens anywhere in the map. You also won't be able to click any button.
Another issue is people's heads and/or bodies going invisible.
Both problems are taking place on PC.
https://cdn.discordapp.com/attachmen...08/unknown.png



fix this.

Saeed 03-03-2019 03:56 PM

Edit to what I said: the invisible swords/heads that you see on other players is not just a PC problem

Reggie* 03-03-2019 04:10 PM

Quote:

Posted by Saeed (Post 824777)
Edit to what I said: the invisible swords/heads that you see on other players is not just a PC problem

at least your games are loading. I used Facebook Gameroom, Firefox, and chrome to see if graal would load and it doesn't load messages, or my gralats or my profile or like everything but the tiles.

ProtoNova 03-03-2019 05:20 PM

Quote:

Posted by Reggie* (Post 824778)
at least your games are loading. I used Facebook Gameroom, Firefox, and chrome to see if graal would load and it doesn't load messages, or my gralats or my profile or like everything but the tiles.

I make youtube videos, and I've had to wait 4 WHOLE DAYS because the game refuses to load. It's ridiculous.

Also, the Child of Hati mount has some stray pixels.

Heeble 03-03-2019 05:22 PM

Quote:

Posted by ProtoNova (Post 824760)
I have been having troubles with loading the game. i have made sure that it's not flash, nor my computer, as other flash games are running fine and dandy.
Anyone who might nkow why?https://media.discordapp.net/attachm...887&height=499

Welcome to the PC experience.

I'm sure everyone can attest to the game running fine until you go into Graal City. There you'll have a 50/50 change of the game freezing up and a 50/50 chance of it recovering from that freeze. If you're lucky you still might have an issue of your player sprite disappearing as well as everyone elses, eventually causing the game to freeze up.

4-Lom 03-09-2019 07:33 AM

Problems with crashing on flash client. The game randomly crashes every now and then. Can't figure out any specific reason for it.

Saeed 03-10-2019 03:22 PM

When I login into grail PC, and click a button such as the guildchat or friend list or whatever. I'm not able to click any other button till I refresh my game. This used to happen always but very rarely, today I had this problem 5 times

4-Lom 03-10-2019 08:24 PM

Like 80% sure it has to do with the carnival system now. The auto- invite thing is messing up. Or maybe the "kick cuz your ping sucks" is running rampant.

Garutias 03-11-2019 12:08 AM

Carnival sumo is very glitchy I’ve been in a few this past week and for some reasons there’s a massive lag spike when entering and people can hit you into the water straight away

Saeed 03-12-2019 09:04 PM

I keep on freezing not being able to click anything or move for a good 7 seconds every 10m. Happens to PC only and tried different browsers. How do I fix it?

Basi 03-13-2019 01:43 PM

On iPhone, whenever i try to move / place furniture by means of turning the select tool yellow, the furniture item will magically move itself somewhere far away to the left.

theres this dumb person on my friends list that i dont know, his name is Jarod, and i cant click on his profile from my friends list no matter how hard i try

Rusix 03-13-2019 08:33 PM

Odd situation, Every time I click my profile to change my characters looks or anything, It just ends up showing someone elses profile, Can't edit anything, Just not able to get to my characters profile.

XBanished 03-13-2019 10:01 PM

Quote:

Posted by Basi (Post 824962)
theres this dumb person on my friends list that i dont know, his name is Jarod, and i cant click on his profile from my friends list no matter how hard i try

I think this is just a player database bug cause I had this happen to me a long time ago where two people just showed up on my friend's list and I couldn't click on them at all.. I just searched them up (by guild or name) and then proceeded to remove them.. hopefully, this helps.

Hiph0pÇhaøs 03-14-2019 03:51 AM

I don't know if this bug has been found by someone else but sometimes I'll find that I can't see certain people's text in public chat. I can see the bubble that shows them typing something but when press enter to show to public chat, I don't see it. This happens randomly to certain people I'm talking to. And no it's not because either of us blocked each other.

Perseus 03-15-2019 05:35 AM

Quote:

Posted by Hiph0pÇhaøs (Post 824972)
I don't know if this bug has been found by someone else but sometimes I'll find that I can't see certain people's text in public chat. I can see the bubble that shows them typing something but when press enter to show to public chat, I don't see it. This happens randomly to certain people I'm talking to. And no it's not because either of us blocked each other.

Did you happen to fiddle with the chat filter

Basi 03-15-2019 04:59 PM

Quote:

Posted by XBanished (Post 824967)
I think this is just a player database bug cause I had this happen to me a long time ago where two people just showed up on my friend's list and I couldn't click on them at all.. I just searched them up (by guild or name) and then proceeded to remove them.. hopefully, this helps.

oh good. im gonna have a lot of fun finding "Jarod"

Jarace 03-15-2019 06:41 PM

Quote:

Posted by Basi (Post 824985)
oh good. im gonna have a lot of fun finding "Jarod"

He's the only Jarod that comes up (I have the same issue). Unfortunately, adding and removing them didn't seem to do it for me, hopefully you'll have more luck.

Perseus 03-15-2019 09:20 PM

Quote:

Posted by Jarace (Post 824986)
He's the only Jarod that comes up (I have the same issue). Unfortunately, adding and removing them didn't seem to do it for me, hopefully you'll have more luck.

Did you try putting it in rice

Hiph0pÇhaøs 03-15-2019 10:45 PM

Quote:

Posted by Perseus (Post 824979)
Did you happen to fiddle with the chat filter

hm I'm not sure what the chat filter is but I have messages set to see everyone's text in public chat. I literally can't see ANYTHING someone types when I get this bug where anything they type I can't see. It will be friends of mine I'm talking to as well. It happens very randomly and not very often. But when it does happen, it is very annoying.

Saeed 03-15-2019 11:49 PM

U cant customize the chat filter

4-Lom 03-16-2019 03:20 AM

It's called "Lag"

Perseus 03-16-2019 05:55 AM

Quote:

Posted by Saeed (Post 824990)
U cant customize the chat filter

You can set the chat to be filtered to like, "Everyone" "Friends" and "No-one"

Saeed 03-16-2019 11:01 AM

Oh the way you said it made sound like you can customize the “chat filter” by adding or removing words like swearing words etc.
but since it’s happened randomly to him it shouldn’t be the public chat options problem.

4-Lom 03-18-2019 04:05 AM

Game is unplayable for me today based on multiple crashes.
Every few minutes.
Almost absolutely certain it has to do with the carnival auto-timer stuff.

Frustrating.

Sir Travis 03-27-2019 03:49 PM

Dock twitch on Delta island pier
 
2 Attachment(s)
Just noticed it’s pretty jumpy. It loads two different docks as you walk onto and off of the boat

4-Lom 03-27-2019 07:27 PM

Hey Travis - I think that this is an NPC loading. Similar things happen with other bridges. They typically have an underlay bridge tile from the basic tileset and an overlay that can take a while to load (in relation to other things on the screen).

4-Lom 04-14-2019 02:22 AM

There's crabs everywhere lately for some reason. They're appearing in odd locations in the way that other NPCs have for quite some time. The noise is maddening.

McCullough 05-01-2019 12:22 AM

Digging is bugged. You can still dig items up, such as eggs or treasure, but it doesn't show the spot you dig and leaves the ground unchanged. I don't know if it currently affects the Big City quest, but my little brother can't progress by having to dig up a "Petrified Note". It seems to not be working properly.

Jarace 05-01-2019 12:31 AM

Quote:

Posted by McCullough (Post 825755)
Digging is bugged. You can still dig items up, such as eggs or treasure, but it doesn't show the spot you dig and leaves the ground unchanged. I don't know if it currently affects the Big City quest, but my little brother can't progress by having to dig up a "Petrified Note". It seems to not be working properly.

You're still digging successfully, the spot doesn't show during the easter event. I think it's to prevent lag. He may just be digging in the wrong spot. It took me a while to find it, even with the digging spots appearing.

McCullough 05-01-2019 12:49 AM

Quote:

Posted by Jarace (Post 825756)
You're still digging successfully, the spot doesn't show during the easter event. I think it's to prevent lag. He may just be digging in the wrong spot. It took me a while to find it, even with the digging spots appearing.

Glad the first thing is not a problem. However, I'm actively digging everywhere near and away from the remains of the skeleton, but I'm not sure if it's supposed to be taking so long to find the quest item.

4-Lom 05-01-2019 02:39 AM

I remember the first day that opened and people were just digging everywhere they could on the island because it took so long to find the items they just assumed it could be anywhere.

4-Lom 05-01-2019 09:33 AM

Wanted to drop a reminder about bug bugs.

Worms & Spiders are not around, but still occasionally requested by the witch.
Are they intended to be available or is this just because people still have them and may want to sell them?

Zearos 05-10-2019 12:05 AM

Having an issue where I can't upload or change guild pics. Size is correct, but when photo is selected it just sits loading on the "Confirm Position & Size" screen forever but never actually loads it. This has happened on multiple accounts with at least two different guilds.

Jarace 05-10-2019 12:10 AM

Quote:

Posted by Zearos (Post 825843)
Having an issue where I can't upload or change guild pics. Size is correct, but when photo is selected it just sits loading on the "Confirm Position & Size" screen forever but never actually loads it. This has happened on multiple accounts with at least two different guilds.

I'd recommend checking these two things:

- Make sure the file size does not exceed 128kb
- Ensure the file's dimensions are not too large or too small.

Usually I've seen that issue caused by one of those.

Zearos 05-10-2019 12:14 AM

It is a 42.9 KB, 250x242 file, any other ideas?

Jarace 05-10-2019 12:20 AM

Quote:

Posted by Zearos (Post 825845)
It is a 42.9 KB, 250x242 file, any other ideas?

Yeah, the dimensions and file size there sound fine. Maybe upload it to an image hosting site like imgur and try uploading it using the link via mobile?


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