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-   -   We need a new support system. (https://www.graalians.com/forums/showthread.php?t=5293)

Sungwonc01 04-05-2012 12:42 AM

Quote:

Posted by Goblin (Post 89697)
Everyone likez me ya!

Lies.
Now that we got that out of the way, I would like to voice my opinion. Yes I would like a system so those "laggers" can be dealt with before they can do much damage.

God 04-05-2012 07:45 AM

Quote:

Posted by sungwonc01 (Post 89982)
agreed!
Now that we got that out of the way, I would like to voice my opinion. Yes I would like a system so those "laggers" can be dealt with before they can do much damage.


Emera 04-05-2012 02:19 PM

I honestly think that there should be an in-game ticket system similar to Era PC's. It'll be much easier to monitor and check than answering emails all the time and it's much easier for the players too.

Elusive 04-05-2012 06:30 PM

As Emera said above, it is well known of how well the in-game ticket system works on Era PC. It would become easier for the staff and give the large amount of GP's on iClassic another feature to monitor. If it was executed correctly, it would add another link between the game's users and moderators. A way to let the player's feel that what they say and the ideas they contribute are worth the effort. However, with anything there are always abusers which could ruin the system. That is the question that staff have to acknowledge. Is the need for integrating the system to the game for the amount of spam, lies and hopeless requests?!

Emera 04-05-2012 07:22 PM

Quote:

Posted by Elusive (Post 90352)
As Emera said above, it is well known of how well the in-game ticket system works on Era PC. It would become easier for the staff and give the large amount of GP's on iClassic another feature to monitor. If it was executed correctly, it would add another link between the game's users and moderators. A way to let the player's feel that what they say and the ideas they contribute are worth the effort. However, with anything there are always abusers which could ruin the system. That is the question that staff have to acknowledge. Is the need for integrating the system to the game for the amount of spam, lies and hopeless requests?!

Simple solution. Banned from support system <3

Elusive 04-05-2012 09:26 PM

We need Emera back on the iClassic staff<3

xelxen 04-05-2012 11:16 PM

i agree we need this admins dont really take the time to read emails because they are busy, or they could not busy and not want to read them

Sungwonc01 04-07-2012 01:22 AM

Quote:

Posted by sungwonc01 (Post 89982)
Lies. Nobody in this forum likes you. You are just a arrogant little fool who is too big for britches.
Now that we got that out of the way, I would like to voice my opinion. Yes I would like a system so those "laggers" can be dealt with before they can do much damage.


Elusive 04-07-2012 09:41 AM

Xexlen, don't get the wrong end of the stick. The iClassic staff team are full of responsible users and most are not accountable to read your emails, however important they may be. On a lighter note, if you don't get a reply it doesn't signify that your email hasn't been read..

iHot 04-07-2012 06:30 PM

I agree i have been waiting weeks for an account transfer...


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