Bug Reporting - 31

twilit · 05-08-2014

Posted by Distorted

Whenever I'm typing a guild name sometimes it crashes, it's not really a big deal, but it can be quite tedious and annoying.

Aww thanks Rufus, that means a lot

Thats funny... your Rufus quote links to the OP which does not contain the same quote...

Some one else said they were having problems with the guild search loading, but I dont think its given me any trouble.

4-Lom · 05-09-2014

Posted by iBubble

You do realise that's just clientsided right? If you change from the snow house to a different layout it will be there until you restart your client. (Others will only get ice skates but won't see the actual snow graphics).
Maybe you found a real way to do it but I never saw anyone with a real way except custom admin houses

For the first time it happened that I got the visual tileset, and the folks who came to my house saw the same... normally it would just 'act' like it was snow tileset - people would appear to skate and such...

Alas, when I logged back on today it is changed back

Narcosis · 05-26-2014

So, I'm unable to place the "Red Lobster" furniture item in my house (or GH). I select it, press add, it's removed from my inventory, I close my inventory, and no lobster on the ground. Upon opening back up my furniture inventory, the red lobster is still in there.

It would be nice if this could be looked into. I tried selling and re-buying the furniture pet item. Still not working.

twilit · 05-27-2014

It's more than likely not just your lobster pet...
Have you tried placing any other furniture item in the same room?
Does that room already have tons and tons (about 600ish) of furniture pieces?

Awhile ago, I had a similar problem where I couldnt add any more furniture to my outdoor level of GH (I had between 600-750 furniture items). The furniture would disappear and not be replaced in inventory. Dusty investigated and couldnt find anything in the coding that could cause this.

So i just have to be cautious where i put furniture now.

Dusty · 05-27-2014

Posted by twilit

It's more than likely not just your lobster pet...
Have you tried placing any other furniture item in the same room?
Does that room already have tons and tons (about 600ish) of furniture pieces?

Awhile ago, I had a similar problem where I couldnt add any more furniture to my outdoor level of GH (I had between 600-750 furniture items). The furniture would disappear and not be replaced in inventory. Dusty investigated and couldnt find anything in the coding that could cause this.

So i just have to be cautious where i put furniture now.

Stefan supposedly fixed this.

Narcosis · 05-27-2014

No, that's not the issue. I'm able to place any other piece of furniture (including pets) with no problems. And I've tried placing the lobster in multiple rooms of multiple houses (regular and GH), none of which I have anywhere near 600 furniture items. This bug only applies to this one piece of furniture. And I'm starting to think no one else has this problem.

While I'm posting in this thread, I'd like to bring up the issue with the 1-2 second "freeze" that occurs every now and again (sometimes more frequently than other times). It was mentioned in another thread but the thread was not for posting bugs. I thought this was just affecting me until someone else mentioned it. It's not a huge deal. Doesn't bother me too much, though it has contributed to me losing a bee or having my gralats taken (when farming), so it is an annoyance. Is this issue known? Is there any particular reason it's happening? Or is it just a side-effect of the greatly increased playerbase of Classic.

One final thing, I could have sworn I purchased the white halo hat years ago, but I currently don't have it in my hat inventory. I recently started playing after about a 2-year absence. I did notice that my hats were in a slightly different order. Is it at all possible that one or two could have been accidently removed? I know it's still in the game because I saw someone wearing it. I contacted toonslab but they said I must be mistaken. Though I was also inquiring about a head and some furniture items. I believe I could have been mistaken about those, but this hat, I'm so sure I bought it. I was reminded that it was sold at mad hatter's for 2500 gralats (I believe?). I had more gralats than I knew what to do with back then so I bought any hat that interested me (including some much more expensive ones) and i was definitely interested in this hat. Any help would be appreciated.

Sorry for the long post. I didn't want to double (or triple) post.

4-Lom · 05-28-2014

My lobster is fine.

And lobstery.

LiA · 05-28-2014

I'm not sure if this is a bug related problem or not. In the past 2-3 months, a lot of idevice players have been experiencing their screen freezing whenever they spar, walk, pk or guild spar. At first I thought that the freeze was because of the older generation devices(2g,3g,4g) but every player who uses a 5S is experiencing the same problem. The freeze happens every few seconds or minutes depending on where you're walking towards and etc. Like in pking, you could freeze every 5-10 seconds due to the amount of players moving around you. But in Guild spar/single spar, you usually freeze when you're about to hit your opponent or when you're running towards them. I'm not sure if any staff will see this thread post but I hope the problem gets addressed soon, or at least by the GST on May 31st. Down below, I posted a video of how the freeze looks like. I don't know how to explain it because to a lot of people, freeze is communicated as lag or bad internet connection/wifi.

Please watch the video in 1080p b/c its clearer The freeze happens at 0:06 and 0:20.

Mizochi · 05-29-2014

Thanl you for posting this, people have been waiting for months for a fix to this

Thallen · 05-29-2014

pretty sure it's nothing that the staff can fix because it's lag on the client side which usually has to do with your device itself running Graal poorly, it doesn't have to do with your ping to the server

it only started happening recently so maybe something was added to a server-wide NPC that has caused it

Mizochi · 05-29-2014

Posted by Thallen

pretty sure it's nothing that the staff can fix because it's lag on the client side which usually has to do with your device itself running Graal poorly, it doesn't have to do with your ping to the server

it only started happening recently so maybe something was added to a server-wide NPC that has caused it

It used to run perfectly now I have to re-install it every few days or I freeze every few seconds

Dusty · 05-29-2014

Posted by Thallen

pretty sure it's nothing that the staff can fix because it's lag on the client side which usually has to do with your device itself running Graal poorly, it doesn't have to do with your ping to the server

it only started happening recently so maybe something was added to a server-wide NPC that has caused it

It could be something that could be fixed if it's a script doing some intensive things... but it'd have to be looked into to find out what scripts could be causing it.

Does it also happen to you?

Thallen · 05-29-2014

Posted by Dusty

It could be something that could be fixed if it's a script doing some intensive things... but it'd have to be looked into to find out what scripts could be causing it.

Does it also happen to you?

yeah, I meant that as an exception if it wasn't a hardware thing

it never really happens to me, I use PC
it's mostly iDevices that complain about it

Dusty · 05-30-2014

The video is good, and I didn't assume people meant lag, and it's not like I don't believe the players.

The issue is that I have an iPad2, and a lot of people who have complained also said they have an iPad2... and I have not personally experienced the issue. That's the good thing about iDevices, they all share the same hardware so it's easy to narrow down bottlenecks and whether or not you're pushing the hardware too much. The fact that I don't experience makes it very hard to narrow down the issue. I'm essentially following a very messy bread-crumb trail to just investigate an issue I may not even be able to solve even if I figure out what it is.

The more details, the more specific, the better. What device you use, your OS version, your Graal version. What you were doing when it happened. How often does it happen? Is it random? Does it happen like clockwork? Does it only happen when you do this specific thing?

The only thing that seems to be linked so far is sparring, but then a lot of people complain about it while PKing and such as well.

The more specific it gets, the better chance I can hopefully replicate it so I can debug the issue personally.

Mizochi · 05-30-2014

Posted by Dusty

The video is good, and I didn't assume people meant lag, and it's not like I don't believe the players.

The issue is that I have an iPad2, and a lot of people who have complained also said they have an iPad2... and I have not personally experienced the issue. That's the good thing about iDevices, they all share the same hardware so it's easy to narrow down bottlenecks and whether or not you're pushing the hardware too much. The fact that I don't experience makes it very hard to narrow down the issue. I'm essentially following a very messy bread-crumb trail to just investigate an issue I may not even be able to solve even if I figure out what it is.

The more details, the more specific, the better. What device you use, your OS version, your Graal version. What you were doing when it happened. How often does it happen? Is it random? Does it happen like clockwork? Does it only happen when you do this specific thing?

The only thing that seems to be linked so far is sparring, but then a lot of people complain about it while PKing and such as well.

The more specific it gets, the better chance I can hopefully replicate it so I can debug the issue personally.

Android galaxy s2. gingerbread os 2.3.5, newest version of graal

I have experienced it a lot probably 4-5 months of it now and it is somewhat random but it happens everywhere spar, towers, graal city and the spikes last just as long as in the video. Usually uninstalling the app and deleting all the files clears it up for a few days then it just gets worse and worse until I reinstall

05-27-2014	456
Narcosis I Amuse Myself Join Date: May 2014 Location: Canada Posts: 694	No, that's not the issue. I'm able to place any other piece of furniture (including pets) with no problems. And I've tried placing the lobster in multiple rooms of multiple houses (regular and GH), none of which I have anywhere near 600 furniture items. This bug only applies to this one piece of furniture. And I'm starting to think no one else has this problem. While I'm posting in this thread, I'd like to bring up the issue with the 1-2 second "freeze" that occurs every now and again (sometimes more frequently than other times). It was mentioned in another thread but the thread was not for posting bugs. I thought this was just affecting me until someone else mentioned it. It's not a huge deal. Doesn't bother me too much, though it has contributed to me losing a bee or having my gralats taken (when farming), so it is an annoyance. Is this issue known? Is there any particular reason it's happening? Or is it just a side-effect of the greatly increased playerbase of Classic. One final thing, I could have sworn I purchased the white halo hat years ago, but I currently don't have it in my hat inventory. I recently started playing after about a 2-year absence. I did notice that my hats were in a slightly different order. Is it at all possible that one or two could have been accidently removed? I know it's still in the game because I saw someone wearing it. I contacted toonslab but they said I must be mistaken. Though I was also inquiring about a head and some furniture items. I believe I could have been mistaken about those, but this hat, I'm so sure I bought it. I was reminded that it was sold at mad hatter's for 2500 gralats (I believe?). I had more gralats than I knew what to do with back then so I bought any hat that interested me (including some much more expensive ones) and i was definitely interested in this hat. Any help would be appreciated. Sorry for the long post. I didn't want to double (or triple) post. Last edited by Narcosis; 05-27-2014 at 09:26 PM. Reason: Added more

05-28-2014	457
4-Lom Registered Old Person Join Date: Sep 2013 Location: Graal City Restaurant Posts: 4,742	My lobster is fine. And lobstery. Last edited by 4-Lom; 05-28-2014 at 09:51 AM. Reason: ROCK LOBSTER

05-28-2014	458
LiA (Sage) Join Date: Aug 2011 Posts: 886	iDevice freezing I'm not sure if this is a bug related problem or not. In the past 2-3 months, a lot of idevice players have been experiencing their screen freezing whenever they spar, walk, pk or guild spar. At first I thought that the freeze was because of the older generation devices(2g,3g,4g) but every player who uses a 5S is experiencing the same problem. The freeze happens every few seconds or minutes depending on where you're walking towards and etc. Like in pking, you could freeze every 5-10 seconds due to the amount of players moving around you. But in Guild spar/single spar, you usually freeze when you're about to hit your opponent or when you're running towards them. I'm not sure if any staff will see this thread post but I hope the problem gets addressed soon, or at least by the GST on May 31st. Down below, I posted a video of how the freeze looks like. I don't know how to explain it because to a lot of people, freeze is communicated as lag or bad internet connection/wifi. Please watch the video in 1080p b/c its clearer The freeze happens at 0:06 and 0:20.

05-26-2014	453
Narcosis I Amuse Myself Join Date: May 2014 Location: Canada Posts: 694	So, I'm unable to place the "Red Lobster" furniture item in my house (or GH). I select it, press add, it's removed from my inventory, I close my inventory, and no lobster on the ground. Upon opening back up my furniture inventory, the red lobster is still in there. It would be nice if this could be looked into. I tried selling and re-buying the furniture pet item. Still not working.

05-27-2014	454
twilit michael Join Date: May 2012 Location: Hyrule Posts: 3,511	It's more than likely not just your lobster pet... Have you tried placing any other furniture item in the same room? Does that room already have tons and tons (about 600ish) of furniture pieces? Awhile ago, I had a similar problem where I couldnt add any more furniture to my outdoor level of GH (I had between 600-750 furniture items). The furniture would disappear and not be replaced in inventory. Dusty investigated and couldnt find anything in the coding that could cause this. So i just have to be cautious where i put furniture now.

05-29-2014	459
Mizochi slaps Join Date: Dec 2013 Location: Canadia Posts: 538	Thanl you for posting this, people have been waiting for months for a fix to this

05-29-2014	460
Thallen Enguard & Alumni Join Date: Sep 2011 Posts: 5,773	pretty sure it's nothing that the staff can fix because it's lag on the client side which usually has to do with your device itself running Graal poorly, it doesn't have to do with your ping to the server it only started happening recently so maybe something was added to a server-wide NPC that has caused it

05-30-2014	464
Dusty Should be fixed. Join Date: Aug 2011 Posts: 6,359	The video is good, and I didn't assume people meant lag, and it's not like I don't believe the players. The issue is that I have an iPad2, and a lot of people who have complained also said they have an iPad2... and I have not personally experienced the issue. That's the good thing about iDevices, they all share the same hardware so it's easy to narrow down bottlenecks and whether or not you're pushing the hardware too much. The fact that I don't experience makes it very hard to narrow down the issue. I'm essentially following a very messy bread-crumb trail to just investigate an issue I may not even be able to solve even if I figure out what it is. The more details, the more specific, the better. What device you use, your OS version, your Graal version. What you were doing when it happened. How often does it happen? Is it random? Does it happen like clockwork? Does it only happen when you do this specific thing? The only thing that seems to be linked so far is sparring, but then a lot of people complain about it while PKing and such as well. The more specific it gets, the better chance I can hopefully replicate it so I can debug the issue personally.